Trudy Schneider
Belleville,IL
Summary
Offering excellent interpersonal skills and natural ability to connect with customers/co-workers, eager to learn and develop in any environment. Brings understanding of customer service principles and effective communication techniques. As well as using my managerial, problem solving, and communication skills to become an asset to your company by progressing in knowledge of your systems and protocols.
Overview
42
42
years of professional experience
Work History
Production Associate
World Wide Technology, Inc.
Edwardsville, IL
12.2025 - Current
- Participated in training sessions to enhance skills and knowledge.
- Safely operated hand and power tools to complete repetitive tasks.
- Checked and wrapped items, placed in boxes and labeled cartons for shipping.
- Followed safety procedures and guidelines to maintain safe working environments.
- Assembled products according to changing daily work orders and specific customer needs.
- Boosted team morale, fostering a collaborative work environment through open communication and consistent feedback.
Driver Trainer
ATS
East Saint Louis, IL
01.2020 - 11.2025
- Trained new drivers on safety protocols and best driving practices.
- Evaluated trainee performance through road tests and feedback sessions.
- Collaborated with management to identify areas for driver performance enhancement.
- Identified driver training needs to make recommendations to manager.
- Mentored junior trainers to strengthen overall training program effectiveness.
- Ensured passenger safety by adhering to all traffic regulations and operational protocols.
- Assisted passengers with mobility challenges, providing support during boarding and disembarking.
- Conducted routine vehicle inspections to maintain compliance with safety standards and regulations.
- Coordinated timely pickups and drop-offs, optimizing routes for efficiency and punctuality.
- Documented trip logs accurately, maintaining detailed records of passenger interactions and incidents.
- Mentored new drivers on best practices for customer service and vehicle operation procedures.
- Demonstrated flexibility in adapting to changing schedules, route assignments, and passenger requirements as needed to maintain quality of service.
Front Desk/Clinic Director
Chiro-Med II
O'Fallon, IL
04.2017 - Current
- Serve as patient advocate.
- Experienced in Insurance AR as well as patient AR and ledgers.
- Knowledge of insurance verification, billing, posting and rejections.
- Responsible for financial consultations with all clients.
- Schedule clients and supervise implementation of care plans.
- Interact effectively with people of all social, cultural and economic backgrounds.
Clerk
Circle K
Belleville, IL
02.2016 - 11.2016
- Assisted all customers with purchase, lottery, gas, money orders.
- Responsible for cash register and all monies.
- Checked out venders, stocking, cleaning.
Office Manager
Delta Spinal Care
Clayton, MO
12.2005 - 05.2014
- Managed a two-doctor office.
- Hire/train/supervise front desk staff.
- Served as patient advocate.
- Liaison to insurance companies.
- Collaborated with Attorneys to insure best results for clients.
- Experienced in Insurance AR as well as patient AR and ledgers.
- Knowledge of insurance verification, billing, posting and rejections.
- Developed systems to properly manage and maintain critical supplies.
- Bi-weekly payroll, daily reconciliation of collections and deposits for each doctor.
- Coordinated annual patient appreciation day (Fall Festival).
- Assisted in the development of patient protocols, procedures, marketing programs and doctor communication project.
- Responsible for financial consultations with all clients.
- Scheduled clients and supervised implementation of care plans.
- Interacted effectively with people of all social, cultural and economic backgrounds.
General Manager
Taco Bell
Belleville, IL
09.1992 - 01.2005
- Managed staff of up to 35 personnel.
- Developed and administered monthly budgets.
- Implemented training course for new recruits–speeding profitability.
- Became skilled in the use of personal computers and various software packages.
Assistant Manager
Hardees
Belleville, IL
05.1984 - 07.1990
- Crew member/ Promoted to Supervisor 3 ½ years after hire.
- Advanced to Assistant Manager two years later.
Education
Travel and Tourism Degree - business studies
Sanford Brown Business College
Granite City, ILbusiness management
Concordia University
St Louis, MOSkills
- Efficient multitasking
- Packaging and labeling
- Production support
- Computer skills
Timeline
Production Associate
World Wide Technology, Inc.
12.2025 - Current
Driver Trainer
ATS
01.2020 - 11.2025
Front Desk/Clinic Director
Chiro-Med II
04.2017 - Current
Clerk
Circle K
02.2016 - 11.2016
Office Manager
Delta Spinal Care
12.2005 - 05.2014
General Manager
Taco Bell
09.1992 - 01.2005
Assistant Manager
Hardees
05.1984 - 07.1990
business management
Concordia University
Travel and Tourism Degree - business studies
Sanford Brown Business College