Truman Hill
Lawrence,KS
Summary
Versatile and results-driven professional with extensive experience at Clinton Marina, excelling in customer service and project management. Demonstrated ability to enhance operational efficiency and customer satisfaction, with a knack for multitasking and employee training. Proven proficiency in MS Office and adept at fostering positive client relationships, ensuring high-quality service delivery.
Overview
3
3
years of professional experience
Work History
Car Detailer
The New Car Image
06.2024 - Current
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
Restaurant Busser/Host/Head Barback
Global Cafe`
08.2023 - Current
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
Dockhand
Clinton Marina
05.2021 - 09.2024
- Supported dock management in implementing procedures for improved workflow and staff performance.
- Provided excellent customer service to boat owners, addressing concerns and resolving issues quickly.
- Handled emergency situations professionally, maintaining clear communication with relevant parties during incidents.
- Collaborated with team members for efficient use of resources and optimal productivity.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
Maintenance Crew Member
Clinton Marina
05.2021 - 09.2024
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed safety precautions to avoid personal injury and provide safe work environment.
Education
Bachelor of Science - Finance
University of Kansas
Lawrence, KS05-2027
Skills
- Project Management
- Proficient in AI prompting
- Proficient in MS Word, Excel, and Outlook
- Multitasking proficiency
- Customer Service
- Employee Training
Timeline
Car Detailer
The New Car Image
06.2024 - Current
Restaurant Busser/Host/Head Barback
Global Cafe`
08.2023 - Current
Dockhand
Clinton Marina
05.2021 - 09.2024
Maintenance Crew Member
Clinton Marina
05.2021 - 09.2024
Bachelor of Science - Finance
University of Kansas
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