Trung Nguyen
DSV Solutions Inventory Management
LOS LUNAS
10
years of professional experience
Results-driven inventory planning and customer service professional with three years of experience managing Intel inventory at DSV Solutions. Expertise in optimizing inventory levels, streamlining processes, and implementing strategic planning to enhance operational efficiency and reduce costs. Strong analytical, organizational, and decision-making skills, with a commitment to continuous improvement and lean inventory management. Proven track record of fostering cross-functional collaboration among engineering, purchasing, production, and logistics teams while enhancing customer satisfaction through effective communication and problem-solving strategies.
Work History
Inventory Planner
4 Years 4 Months- Manage Intel inventory by overseeing material planning, demand forecasting, and consumption analysis to maintain optimal stock levels.
- Collaborate with purchasing and production teams to align supply with demand, reducing lead times and preventing stockouts.
- Collaborated with cross-functional teams to enhance supply chain efficiency and accuracy.
- Managed day-to-day relationships with 3PL partners, monitoring inventory levels, resolving discrepancies, and optimizing inbound and outbound logistics to support customer demand.
- Identifies & develops material savings projects to generate cost savings and efficiency improvements.
- Engaged with end-users to enhance communication and ensure accurate forecasting. to review forecasts, assess consumption trends, and mitigate obsolescence risks.
- Analyzed and reported key performance indicators (KPIs) on high-risk and zero-bin inventory to inform internal and Intel management.
- Provide outstanding customer service by addressing inquiries, resolving inventory discrepancies, and ensuring timely fulfillment of customer orders.
- Directed inventory planning processes to optimize stock levels and reduce excess inventory.
Research Assistant
9 Months- Utilized simulation software to model field activities, identify concerns and modify plans in Reservoir Engineer.
- Leveraged Microsoft Word and PowerPoint to prepare reports, presentations, and articles.
- Advanced research by organizing data, generating spreadsheets, and drafting reports.
- Coded and verified data in accordance with specified research protocol and coding procedures, entering data into the computer database for subsequent analysis.
- Conducted literature reviews to identify relevant research trends and inform project direction.
- Assisted in experimental design and methodology development for various research projects.
Sales Consultant
2 Years 6 Months- Provided exceptional customer service, increasing customer satisfaction and fostering loyalty.
- Arranged merchandise displays to boost sales and enhance product visibility.
- Addressed customer inquiries, resolved concerns, and delivered a seamless shopping experience.
- Elevated customer service feedback scores through proactive engagement and responsiveness.
- Cultivated client relationships to enhance customer satisfaction and loyalty.
- Analyzed sales data to identify trends and optimize inventory management.
Education
MBA - Operations Management
Bachelor of Science - Mechanical Engineering
Minor in Mathematics
Skills
Inventory Management & Optimization
Logistics improvement
Accurate demand prediction
Inventory management strategy
Lean inventory management
ERP systems proficiency
Performance analysis
Strategic planning
Supplier & Client Relationship Management
Stakeholder engagement
Problem-solving skills
Teamwork and collaboration
Detail-oriented approach
Timeline
Inventory Planner
DSV Solutions Inventory Management
04.2022 - CurrentRead More
Research Assistant
New Mexico Institute of Mining and Technology
08.2019 - 05.2020Read More
Sales Consultant
Vutru Electronics Retail
01.2017 - 07.2019Read More
University of New Mexico
MBA from Operations Management
Read More
University of New Mexico
Bachelor of Science from Mechanical Engineering
Read More