Trung Nguyen
Lincoln,NE
Summary
Experienced HVAC Technician with eight years in installation, service, and sales. Specializes in diagnosing equipment malfunctions and delivering optimal performance. Expertise in new construction projects, compliance with building codes, and precise HVAC system installation. Committed to enhancing customer satisfaction and operational efficiency.
Overview
14
14
years of professional experience
Work History
Sales
Dennis Supply
Lincoln, NE
10.2021 - 07.2026
- Employed assumptive sales techniques to effectively close and process transactions.
- Prepared and delivered impactful sales presentations to prospective clients.
- Developed targeted sales strategies that improved customer satisfaction and supported sales increase.
- Streamlined inside sales operations, enhancing client relations and contributing to revenue growth.
service technician
Rutts Heating and Air
Lincoln, NE
06.2017 - 09.2021
- Diagnosed and resolved equipment malfunctions, ensuring optimal performance and customer satisfaction.
- Diagnosed issues in HVAC units and recommended appropriate repairs.
- Performed routine maintenance on heating and cooling systems.
- Installed new heating and air conditioning equipment for residential clients.
- Executed installations for new construction projects, adhering to all building codes and specifications.
- Provided exceptional customer service during on-site visits and consultations.
- Maintained accurate records of service calls and repairs completed.
- Trained junior technicians on best practices and safety protocols.
installer
Bryant Heating and Air
Lincoln, NE
04.2015 - 06.2017
- Executed comprehensive installations of new HVAC equipment for residential and commercial clients, ensuring optimal performance and client satisfaction.
- Installed heating and cooling systems in alignment with project specifications, achieving compliance with industry standards.
- Facilitated new construction projects by fitting and integrating HVAC systems, enhancing overall project efficiency.
- Dismantled existing systems and fixtures during preparation for new installations.
service technician/ Installer
Tobiah Heating and Air
Lincoln, NE
06.2012 - 06.2017
- Troubleshot and repaired HVAC equipment, reducing client downtime and enhancing operational reliability.
- Installed new construction equipment, integrating systems into building frameworks for optimal performance.
Education
Trades - HVAC
Lincoln College of Technology
Grand Prairie, TX04-2009
Skills
- HVAC installation
- HVAC troubleshooting
- A/C troubleshooting
- Technical diagnostics
- Equipment maintenance
- Sales
- Sales strategy
- Sales Process Optimization
- Inventory management
- Problem solving
- Effective communication
- Customer-Centric Approach
- Motivated Team Player
- People Skills
LANGUAGES
Vietnamese | Native, English | Fluent
Timeline
Sales
Dennis Supply
10.2021 - 07.2026
service technician
Rutts Heating and Air
06.2017 - 09.2021
installer
Bryant Heating and Air
04.2015 - 06.2017
service technician/ Installer
Tobiah Heating and Air
06.2012 - 06.2017
Trades - HVAC
Lincoln College of Technology