Career advancementWork-life balanceCompany CulturePersonal development programs
1
Certification
15
years of professional experience
Resourceful medical assistant with 20 years of experience in medical and administrative aid. Comprehensive background in accurately recording patient health information, taking vital signs, and processing client needs. Gathers complete patient insurance information quickly to streamline patient appointments. I have experience in insurance verification, ICD 9 and 10 coding.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Work History
Medical Assistant
4 Years 10 Months
Texas Health Resources Fort Worth | 10.2021 - 08.2026
Facilitated patient engagement to accurately document medical histories, chief complaints, and vital signs for effective care planning.
Obtained client medical history, medication information, symptoms, and allergies.
Coordinated with pharmacies to facilitate prescription refills, ensuring timely access to medications for patients.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Contacted pharmacies to give and refill patients' prescriptions.
Maintained medication samples and supplies, ensuring rooms remained stocked for patient care.
Developed and implemented best practices for patient intake processes, enhancing overall patient experience.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Trained new staff on office protocols and clinical procedures, contributing to a knowledgeable and cohesive team.
Streamlined patient intake processes with best practices, improving efficiency and patient satisfaction.
Trained new staff on office protocols and clinical procedures, fostering a cohesive team environment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
MEDICAL ASSISTANT
2 Years 7 Months
Texas Health Care PLLC | 10.2017 - 05.2020
Interviewed and engaged patients to obtain medical history, chief complaints, and vital signs.
Reviewed treatment sheets for accuracy and completeness, ensuring critical patient information was documented correctly.
Coordinated with pharmacies to manage and refill patients' prescriptions, ensuring timely access to necessary medications.
Transmitted physician's orders to patients, providing guidance on execution and resolving follow-up questions to enhance patient understanding.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
MEDICAL ASSISTANT / PHLEBOTOMY TECHNICIAN
8 Months
USMD-MCNT | 03.2016 - 11.2016
Performed and reported laboratory tests to aid in patient prognosis and diagnosis.
Coordinated medical waste disposal adhering to governmental and organizational standards to ensure compliance and safety.
Implemented asepsis and infection control measures to uphold patient safety guidelines.
Coordinated and executed medical waste disposal according to governmental and organizational standards.
MEDICAL ASSISTANT / REGISTRATION SPECIALIST
1 Year 8 Months
St. Dominic's Hospital | 12.2013 - 08.2015
Conducted insurance verification, pre-certification, and pre-authorization to ensure timely processing of patient claims.
Collected forms, copied insurance cards, and coordinated patient information for billing and insurance processing.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Collected patient medical history, chief complaints, and vital signs to support accurate diagnosis and treatment planning.
Managed collection of forms and insurance cards while coordinating patient information for seamless billing and insurance processing.
MEDICAL ASSISTANT
2 Years 4 Months
Southwest Sport and Spine Center | 06.2011 - 10.2013
Collected patient forms, copied insurance cards, and coordinated information for billing and insurance processing to streamline administrative workflow.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to ease effective treatment.
Printed and filed examination records in compliance with HIPAA standards to ensure patient confidentiality.
Relayed patient messages to physicians regarding concerns, condition updates, or refill requests to facilitate timely treatment.
Education
High School Diploma
American Allied Health | Lowell, AR | 06-1990
Completed coursework in medical assistant with EKG and phlebotomy Certification, and PCT Certified.
GPA: 3.0 GPA
Skills
Certified Medical Assistant
Venipuncture and phlebotomy
Medical procedure knowledge
Sterilization techniques
Clinical documentation
Basic Life Support
Lab equipment setup
Radiology support tasks
Medical billing knowledge
CPT certification history
Patient education techniques
Accomplishments
Recognized for going above and beyond the call of duty.
Recognized for outstanding dedication to patient care.
Documented and resolved False accusations which led to us given out medication to the incorrect person which was deceased.