Sheyla Torres
Hialeah
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Medical Assistant Training Online Programs & Schools
Pembroke Pines
03.2025 - Current
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Inspected equipment to ensure proper working order prior to use on patients.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Collected samples from patients for laboratory testing purposes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Organized patient charts before each day's clinic sessions began.
- Documented notes during patient visits.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Cleaned and maintained medical equipment following procedures and standards.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Customer Service
CVS Pharmacy
Hialeah
04.2023 - 02.2025
- Provided customer service to pharmacy customers.
- Developed strategies to improve customer service standards.
- Provided customer service assistance when needed.
Ross
Associated
Hialeah
11.2022 - 06.2023
Education
M.D. - Medical Assistance
South Florida University
Hialeah, Florida07-2025
GED -
IPU Juan Delgado
Cuba06-2019
Skills
- Vital signs monitoring
- Patient charting
- Laboratory specimen preparation
- Medical record management
- Customer service
- Inventory management
- Team collaboration
- HIPAA compliance
- Patient care assistance
- Certified clinical medical assistant
- Blood and tissue collection
- Certified medical assistant
- Medical assistant (RMA)
- Appointment scheduling
Languages
English
Professional
Spanish
Full Professional
Timeline
Medical Assistant
Medical Assistant Training Online Programs & Schools
03.2025 - Current
Customer Service
CVS Pharmacy
04.2023 - 02.2025
Ross
Associated
11.2022 - 06.2023
M.D. - Medical Assistance
South Florida University
GED -
IPU Juan Delgado