Teryan Williams
Smyrna,DE
Summary
Offering reliability and strong work ethic, with readiness to learn and grow in this environment. Delivers solid understanding of navigating city routes and traffic patterns, combined with safe driving practices. Ready to use and develop organizational skills and time management in any role.
Overview
3
3
years of professional experience
Work History
On-Demand Courier
Door Dash
Smyrna, DE
11.2024 - Current
- Delivered food orders efficiently, ensuring timely and accurate service to customers.
- Navigated optimal routes using GPS technology to minimize delivery times.
- Maintained communication with customers regarding order status and delivery updates.
- Assisted in training new couriers on best practices for deliveries and customer service.
- Resolved customer inquiries and complaints promptly, enhancing overall service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Operated vehicle safely in highly congested areas with no traffic violations.
Client Services Member Representative
The Butterfly Effect Studio
Middletown, DE
07.2023 - 08.2024
- Managed client inquiries and resolved issues efficiently to enhance customer satisfaction.
- Developed and maintained strong relationships with clients to promote loyalty and retention.
- Implemented feedback mechanisms to gather client insights for continuous service improvement.
- Enhanced client satisfaction by promptly addressing inquiries and resolving issues.
- Acted as a liaison between clients and internal departments, streamlining communication processes for improved collaboration.
- Provided exceptional customer service, leading to increased client retention rates.
Education
Bachelor of Arts - Visual Arts
Lincoln University
Lincoln University, PAHigh School Diploma -
Glasgow High School
Newark, DE06-2016
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Time management
- Clean driving record
- Valid Driver's license
- GPS and route planning
- Decision-making
- Deadline adherence
Timeline
On-Demand Courier
Door Dash
11.2024 - Current
Client Services Member Representative
The Butterfly Effect Studio
07.2023 - 08.2024
Bachelor of Arts - Visual Arts
Lincoln University
High School Diploma -
Glasgow High School