Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tryphina Kaliku

Staten Island,NY

Summary

I’m a very motivated and dependable person. When it comes to customer service and communication, I’m eager to provide excellent customer service. I’m very attentive, always actively listening and great at problem solving. I am a quick learner with strong work ethic, I work very well with high interactions and always providing high quality service. I have a strong commitment to goals and teamwork I always put forth great effort.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Correctional Officer III

NCDAC
Windsor, NC
04.2022 - 04.2026
  • Oversee inmates daily routines , help with medical needs, assist in hospital trips assist with feeding insure safety and enforce policies

Amazon Fulfillment Associate

Amazon
Staten Island, NY
05.2019 - 10.2021
  • Work with robots pick orders and send them out to be packaged and shipped.

Sales Associate

FedEx Office
Staten Island, NY
11.2020 - 08.2021
  • Meet and greet customers, helped process orders packed and shipped packages , retail , store inventory, input information into computer software system

Debt Collector/Customer Service

RTR Financial Services
Staten Island, NY
01.2020 - 10.2020
  • Reach out to patients & responsible parties , regarding their hospital bills or tickets. I run insurance to see if it’s active to help the patients pay their bills medical billing and coding update information into computer software system

Medical Billing and Coding Specialist/ Debt Collec

RTC
Staten Island, NY
03.2020 - 09.2020
  • Help Patients with their accounts updating Information and insurances and processing payments.

Sales Associate

Guess Clothing Factory
Staten Island, NY
03.2019 - 05.2019
  • Cashier, meet & greet customers , fast friendly check out

Call Center Representative

EZPASS
Staten Island, NY
03.2012 - 07.2018
  • Helped customers with their accounts, processed payments, update information into computer software system

Education

Criminal Justice

Southern New Hampshire University
Hooksett, NH

Phlebotomy -

Elite Phlebotomist
North Carolina
02.2026

High school or equivalent -

St. Peter’s High School For Girls
Staten Island, NY
07.2011

Pharmacy technician - Pharmacy Technician

Stepful
Remote
04.2026

Skills

  • Microsoft Office (10 years)
  • Medical Records
  • Administrative experience
  • Writing skills
  • Customer service
  • Security
  • Driving
  • Medical billing
  • Communication skills
  • Typing
  • Computer skills
  • Benefits administration
  • HIPAA
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Word (10 years)

Certification

  • Driver's License
  • First Aid Certification
  • CPR Certification

Timeline

Correctional Officer III

NCDAC
04.2022 - 04.2026

Sales Associate

FedEx Office
11.2020 - 08.2021

Medical Billing and Coding Specialist/ Debt Collec

RTC
03.2020 - 09.2020

Debt Collector/Customer Service

RTR Financial Services
01.2020 - 10.2020

Amazon Fulfillment Associate

Amazon
05.2019 - 10.2021

Sales Associate

Guess Clothing Factory
03.2019 - 05.2019

Call Center Representative

EZPASS
03.2012 - 07.2018

Pharmacy technician - Pharmacy Technician

Stepful

Criminal Justice

Southern New Hampshire University

Phlebotomy -

Elite Phlebotomist

High school or equivalent -

St. Peter’s High School For Girls