Experienced bartender with a strong background in office management. Skilled at creating exceptional guest experiences while maintaining efficiency and professionalism. Highly time-efficient, organized, and responsible, with proven ability to manage multiple tasks and keep operations running smoothly.
Overview
11
11
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work History
Bartender
District Farmers Market
Oklahoma City
08.2022 - Current
Mixed and served a variety of cocktails and beverages to patrons.
Maintained cleanliness and organization of the bar area during shifts.
Assisted customers with drink selections and provided recommendations.
Processed customer payments accurately and efficiently at the register.
Created a welcoming atmosphere through friendly interactions with guests.
Trained new staff on bar procedures and customer service standards.
Performed opening and closing duties including restocking supplies.
Greeted customers and provided excellent customer service.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Processed payments accurately and efficiently with POS system.
Bartender
Zodiac Club
Oklahoma City
12.2020 - Current
Mixed and served a variety of cocktails and beverages to patrons.
Maintained cleanliness and organization of the bar area during shifts.
Assisted customers with drink selections and provided recommendations.
Managed inventory levels and restocked supplies as needed.
Processed customer payments accurately and efficiently at the register.
Created a welcoming atmosphere through friendly interactions with guests.
Trained new staff on bar procedures and customer service standards.
Performed opening and closing duties including restocking supplies.
Greeted customers and provided excellent customer service.
Developed good working relationships with fellow employees through effective communication.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Office Manager
Chisholm Trail Roofing & Construction
Oklahoma City
06.2019 - 09.2023
Coordinated schedules and meetings for senior management team.
Oversaw office supply inventory and maintained supplier relationships.
Managed daily office operations and ensured efficient workflow.
Trained new staff on office procedures and software systems.
Facilitated communication between departments to streamline processes.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Monitored payments due from clients and promptly contacted clients with past due payments.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Ordered supplies and equipment to maintain adequate inventory levels.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Bartender
Bottoms Up Tavern
Oklahoma City
08.2020 - 05.2022
Mixed and served a variety of cocktails and beverages to patrons.
Maintained cleanliness and organization of the bar area during shifts.
Assisted customers with drink selections and provided recommendations.
Assistant Manager
Sonic
Oklahoma City
08.2014 - 08.2017
Assisted in training new team members on service procedures and policies.
Coordinated daily operations to ensure efficient workflow and customer service.
Resolved customer complaints promptly to maintain satisfaction and loyalty.
Monitored employee performance, providing feedback for improvement and development.
Collaborated with management to refine operational processes for better efficiency.
Server
Buffalo Wild Wings
Oklahoma City
01.2016 - 12.2016
Delivered exceptional customer service in a fast-paced sports restaurant environment.
Managed food and beverage orders efficiently during peak hours.
Collaborated with kitchen staff to ensure timely food preparation and delivery.