Tselot Yonas
Riverside,CA
Summary
Dynamic professional with a proven track record at managing complex projects and clientele, and fostering client relationships. Excel at communication, growth, and efficiency, backed by strong analytical and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Lead Care Manager 1
CRF Healthcare
10.2023 - Current
- Communicate and collaborate with healthcare professionals and upper management to present solutions to various member issues.
- Secured compensation enhancement in under a year.
- Develop and execute comprehensive care plans and manage a caseload of 40+ clients individually.
- Analyze individual cases and customer data to develop strategies to increase efficiency of care
- Ensure efficient and complete documentation of high-level personal client data.
Project Manager
Saylo Beauty Studio LLC
10.2021 - 11.2024
- Manage all comprehensive aspects of small business ownership, including supply chain, administration, and client acquisition.
- Analyze methods to increase income and doubled revenue after 1 year of business
- Develop and execute project plans within timeframe and budget to enhance business function
- Generated significant engagement across multiple social media platforms, including 1.7k+ instagram followers and 30.3k+ engagement views in one month.
Market Development Representative
XILO
04.2021 - 12.2021
- Presented customized solutions to current and prospective insurance company clients.
- Expanded customer base via strategic cold calling and showcasing innovative insurance solutions.
- Developed potential client lists using organized data and research (SalesForce)
- Exceeded monthly sales targets by maintaining 100+ successful calls weekly.
- Created and implemented new prompt approach to enhance sales methods for outreach.
Sales, Marketing, and Promotions Intern
The APP Company
06.2020 - 12.2020
- Performed market analysis for potential clients needing custom app solutions.
- Developed promotional content for business presentations.
- Acquired new clients through cold-calling while maintaining strong connections with current customers for TAC Platform.
- Maintained accurate documentation of client data, and analyzed which types of businesses leaned more toward this service
Education
Bachelors of Science - Business Administration, Management; Specialization in Human Resource Management
Fowler College of Business, San Diego State University
05.2021
Skills
- Excel Proficiency
- Google Workspace Proficiency
- Data Analysis & Interpretation
- Customer Service
- Project Management
- Strategic Coordination
- Analytical Problem Solving
Affiliations
- Vice President of Black Business Society at San Diego State University
- Google Data Analytics Professional Certification
- Entrepreneurial Beauty Business, Saylo Beauty Studio LLC
Timeline
Lead Care Manager 1
CRF Healthcare
10.2023 - Current
Project Manager
Saylo Beauty Studio LLC
10.2021 - 11.2024
Market Development Representative
XILO
04.2021 - 12.2021
Sales, Marketing, and Promotions Intern
The APP Company
06.2020 - 12.2020
Bachelors of Science - Business Administration, Management; Specialization in Human Resource Management
Fowler College of Business, San Diego State University
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