Tshawnti Davenport
2901 Mary AnnLn,CA
Summary
Motivated and compassionate, recent graduate with an associates degree in medical studies, and CPR certification seeking an entry-level medical position. Diligent Data Administrator with proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor
Allied Universal Security Services
11.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Data Entry Intern
Marcy Shaw LLC
12.2022 - 10.2023
- Contributed to project success by meeting tight deadlines for data entry tasks without sacrificing quality.
- Maintained strict confidentiality while handling sensitive client information according to company guidelines and legal regulations.
- Demonstrated adaptability by quickly learning new software programs and adjusting to changes in database structures or requirements.
- Assisted in the creation of user-friendly documentation for internal use, simplifying complex procedures for more accessible understanding across teams.
Receptionist Administrator
First PrimaryCare
07.2022 - 03.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Corresponded with clients through email, telephone, or postal mail.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Supervisor
Securitas Security Services
10.2020 - 07.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Associate
McDonald's Restaurant
10.2018 - 07.2019
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Education
Associate of Science - Medical
Ultimate Medical Academy
Clearwater, FL03-2024
Skills
- Mentorship development
- Achievement-oriented
- Personnel oversight
- Service excellence
- Patient communication care
- Team collaboration
- Basic Anatomy & Physiology
- Medical Terminology
Accomplishments
Deans List
Certification
CRP Certified
First Aid Certified
Timeline
Supervisor
Allied Universal Security Services
11.2023 - Current
Data Entry Intern
Marcy Shaw LLC
12.2022 - 10.2023
Receptionist Administrator
First PrimaryCare
07.2022 - 03.2023
Supervisor
Securitas Security Services
10.2020 - 07.2022
Associate
McDonald's Restaurant
10.2018 - 07.2019
Associate of Science - Medical
Ultimate Medical Academy
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