Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tshenena Dunlap

Gastonia,NC

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.

Overview

19
19
years of professional experience
1972
1972
years of post-secondary education

Work History

Cashier

TJMAXX
Gastonia, North Carolina
01.2025 - Current
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Shuttle Driver

SkyHop Global
Charlotte, North Carolina
06.2024 - 01.2025
  • Transported passengers safely to various locations on scheduled routes.
  • Assisted passengers with boarding and disembarking from the shuttle.
  • Inspected shuttle vehicle for safety and cleanliness before each trip.

Photo Center Specialist

Wal-Mart Supercenter
Belmont, North Carolina
02.2007 - 05.2024
  • Assisted customers with photo printing and order inquiries.
  • Operated digital imaging equipment for photo processing.
  • Maintained inventory of photo supplies and equipment.
  • Trained new employees on photo center procedures and equipment use.
  • Ensured quality control of printed photographs before customer pickup.
  • Handled customer complaints and provided effective solutions.
  • Managed scheduling for photo sessions and special events services.
  • Created custom packages of prints for special occasions such as weddings or anniversaries.
  • Maintained inventory of retail items such as photo albums, frames, scrapbooking supplies.
  • Instructed customers on how to use self-service kiosks to print photos from memory cards or USB drives.
  • Performed daily maintenance on equipment such as printers, scanners, and film processors.
  • Coordinated with vendors to order supplies including ink cartridges, photographic paper, and frames.
  • Updated price lists according to changing market conditions.
  • Implemented quality control procedures to ensure accuracy of all printed materials.
  • Organized digital photos into albums according to customer requests.
  • Processed customer orders, handled payments, and maintained a clean work environment.
  • Responded promptly and courteously to customer inquiries via phone or email.
  • Trained new employees on job duties related to photography services.
  • Operated and maintained photograph processing equipment and processed digital film into photographic hard copies.
  • Loaded digital images onto computers directly from cameras or from flash memory cards or USB devices.
  • Reprinted originals for enlargement or in sections to be pieced together.
  • Operated scanners or related computer equipment to digitize negatives, photographic prints or other images.
  • Completed daily checklists to maximize productivity of photo department operations.
  • Trained and guided employees on how to correctly process payments, print photos and merchandise products.
  • Identified areas within photo lab that could be improved and implemented new processes that resulted in greater overall productivity.
  • Kept meticulous reports and documentation detailing daily processing activities, updated logs, and submitted timely reports for supervisor review.
  • Loaded circuit boards, racks or rolls of film and printing paper into processing or printing machines.

Education

South Point High
Belmont, NC

Skills

  • Cash register operation
  • Dependability and reliability
  • Basic math
  • Customer assistance
  • Gift card handling
  • Customer service
  • Refunds and exchanges

Timeline

Cashier

TJMAXX
01.2025 - Current

Shuttle Driver

SkyHop Global
06.2024 - 01.2025

Photo Center Specialist

Wal-Mart Supercenter
02.2007 - 05.2024

South Point High

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