T'Shonda Davis
Chicago,IL
Summary
Dedicated behavioral health professional and substitute educator with a Bachelor's degree and experience in psychiatric rehabilitation, behavioral management, and classroom support. Skilled in crisis intervention, clinical documentation, psychosocial rehabilitation, and fostering positive environments for both patients and students Experienced in supporting diverse populations through effective communication, teamwork, problem-solving. and individualized support strategies. Proven ability to adapt quickly in clinical and educational settings while maintaining professionalism, structure, and compassionate care. Committed to promoting growth, stability, and positive outcomes in both behavioral health and educational
Overview
12
12
years of professional experience
Work History
Substitute Teacher, K-12
Swing Education
01.2026 - Current
- Implemented lesson plans and adapted materials to meet diverse student needs.
- Managed classroom behavior and maintained a positive learning environment.
- Collaborated with teachers to align instructional strategies and objectives.
- Provided personalized support to students, fostering academic growth and engagement.
- Followed lesson plans designed by absent teachers.
- Utilized variety of instructional strategies to meet individual student needs.
Psychiatric Rehabilitation Service Coordinator
MADO Uptown Mental Health Facility
11.2023 - 01.2026
- Supported family involvement in the treatment process, fostering open communication between all parties involved in the patient''s care journey.
- Evaluated program effectiveness through regular assessments, making data-driven improvements to service delivery models.
- Advocated for patients'' needs within the healthcare system, ensuring they received appropriate care and support services.
- Utilized a strengths-based approach to guide individuals towards meaningful life goals aligned with their unique abilities and interests.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Observed and assessed residents to fulfill the assessment reference date (ARD) recognizing any behavior or mental health changes.
Mental Health Technician
Thornton Heights Terrace-Pro Touch Staffing Agency
Chicago, IL
10.2022 - 06.2024
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
Patient Care Technician
Advocate Trinity Hospital
Chicago, IL
01.2014 - 10.2022
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Implemented infection control protocols, contributing to safer hospital environment.
- Highly skilled in surgical intensive care unit and medical intensive care unit.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals
Education
Bachelor of Arts - Applied Behavioral Sciences
National Louis University
Chicago, IL06.2024
Associate of Arts - Criminal Justice
Richard J. Daley
Chicago, IL05.2022
Certificate - Patient Care Technician
Illinois School of Health Careers
Chicago, IL01.2014
Certificate - Certified Nursing Assistant
Illinois School of Health Careers
Chicago, IL01.2014
High School Diploma -
Gage Park High School
Chicago, IL06.2011
Skills
Crisis Intervention
Behavioral Management
Therapeutic Communication
Student & Patient Support
Problem-Solving
Case Coordination
Classroom Management
Clinical Documentation
De-escalation Techniques
Team Collaboration
Adaptability
Trauma-Informed Care
Suicide Prevention
Timeline
Substitute Teacher, K-12
Swing Education
01.2026 - Current
Psychiatric Rehabilitation Service Coordinator
MADO Uptown Mental Health Facility
11.2023 - 01.2026
Mental Health Technician
Thornton Heights Terrace-Pro Touch Staffing Agency
10.2022 - 06.2024
Patient Care Technician
Advocate Trinity Hospital
01.2014 - 10.2022
Bachelor of Arts - Applied Behavioral Sciences
National Louis University
Associate of Arts - Criminal Justice
Richard J. Daley
Certificate - Patient Care Technician
Illinois School of Health Careers
Certificate - Certified Nursing Assistant
Illinois School of Health Careers
High School Diploma -
Gage Park High School