Tsoghik Budoyan
General Sociology
Glendale,CA - California
Summary
Caring Social Worker offering case management expertise with proven competence to quickly build trust and rapport with clients from diverse cultures. A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Social Worker
City of Vardenis
Vardenis, Armenia
09.2010 - 09.2016
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Identified the needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Planned and completed group projects, working smoothly with others.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Collaborated with others to discuss new opportunities.
Education
Bachelor of Arts - General Sociology
California State University, Northridge
Northridge, CAAssociate of Arts - Social Sciences
Glendale Community College
Glendale, CAAssociate of Arts - Health Sciences
Glendale Community College
Glendale, CASkills
- Behavioral Therapy
- Staff Development
- Behavioral Counseling
- Case Documentation
- Educational Support
- Life Skills Development
- Motivational Interviewing
Languages
English
Full Professional
Armenian
Native/ Bilingual
Timeline
Social Worker
City of Vardenis
09.2010 - 09.2016
Bachelor of Arts - General Sociology
California State University, Northridge
Associate of Arts - Social Sciences
Glendale Community College
Associate of Arts - Health Sciences
Glendale Community College
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