Provide evidence-informed crisis intervention, suicide prevention, information and referral, and brief supportive counseling to clients who are in emotional distress or seeking information on available services.
Permanent Substitute Teacher
Hillsborough County Public Schools-Tampa, FL
Tampa
08.2019 - 03.2020
Effectively taught students of varied academic levels (grades K-12) and diverse backgrounds.
Admissions Representative
Ultimate Medical Academy-Tampa, FL
Tampa
11.2019 - 02.2020
Exceeded the daily minimum of 100 inbound/outbound calls to military and non-military students.
Substitute Teacher
Woodmont Charter School-Tampa, FL
Tampa
03.2017 - 07.2017
Provided aid to students to help to understand a subject matter.
Licensed Property Claims Adjuster
USAA (United States Auto Association)-Tampa, FL
Tampa
11.2016 - 02.2017
Determined property damage coverage by investigating and analyzing policies of Active Duty, Veterans, and Military Families.
Family Stabilization Case Manager
Crisis Center of Tampa Bay-Tampa, FL
Tampa
10.2015 - 03.2016
Conducted and documented research to assess long-term household needs.
Forensic Specialist
Northside Mental Health Center-Tampa, FL
Tampa
09.2014 - 03.2015
Provided social services for dual-diagnosed clientele in the criminal system; including military veterans struggling with PTSD.
Masters Level Mental Health Counselor Intern
Tampa Crossroads, Inc.-St Petersburg Beach, FL
St Petersburg Beach
08.2013 - 08.2014
Implemented mental health counseling using therapeutic methods emphasizing prevention with military and non-military members.
Receptionist
Robert Half International Office Team-Tampa, FL
Tampa
04.2011 - 03.2013
Managed a busy switchboard and successfully handled company concerns courteously and professionally.
Admissions Associate
Virginia College-Tampa, FL
Tampa
06.2009 - 06.2010
Determined admissibility to Virginia College by counseling students to assess their academic needs.
Customer Care Representative
Humana Health Care, Incorporated-Tampa, FL
Tampa
08.2007 - 08.2008
Successfully handled over 75 customer calls daily; 95% quality rating.
Family Development Specialist
Family Enrichment-Tampa, FL
Tampa
11.2004 - 03.2007
Conducted recruitment, orientation, training, and the licensing process for prospective foster and adoptive families.
Methadone Treatment Counselor
DACCO-Tampa, FL
Tampa
05.2003 - 12.2003
Provided long term counseling, case management, and referral services to clientele with addictions to heroin, opiates, barbiturates, and other mood or mind altering substances.
Employment Counselor
Goodwill Industries-Honolulu, HI
Honolulu
10.2001 - 10.2002
Assisted clientele transitioning from public assistance by providing job skills training, employment leads, vocational services, and financial support for program-compliant clientele.
Psychiatric Specialist
U.S. Army-Fort Cavazos, TX
Fort Cavazos
10.1996 - 06.2000
Counseled active duty military personnel in areas ranging from occupational stress to serious mental disorders as classified in the Diagnostic Statistical Manual.
Timeline
Masters Specialized Crisis Counselor - Vibrant Emotional Health-New York, NY
08.2020 - Current
Admissions Representative - Ultimate Medical Academy-Tampa, FL
11.2019 - 02.2020
Permanent Substitute Teacher - Hillsborough County Public Schools-Tampa, FL
08.2019 - 03.2020
Substitute Teacher - Woodmont Charter School-Tampa, FL
03.2017 - 07.2017
Licensed Property Claims Adjuster - USAA (United States Auto Association)-Tampa, FL
11.2016 - 02.2017
Family Stabilization Case Manager - Crisis Center of Tampa Bay-Tampa, FL
10.2015 - 03.2016
Forensic Specialist - Northside Mental Health Center-Tampa, FL
09.2014 - 03.2015
Masters Level Mental Health Counselor Intern - Tampa Crossroads, Inc.-St Petersburg Beach, FL
08.2013 - 08.2014
Receptionist - Robert Half International Office Team-Tampa, FL
04.2011 - 03.2013
Admissions Associate - Virginia College-Tampa, FL
06.2009 - 06.2010
Customer Care Representative - Humana Health Care, Incorporated-Tampa, FL
08.2007 - 08.2008
Family Development Specialist - Family Enrichment-Tampa, FL
11.2004 - 03.2007
Methadone Treatment Counselor - DACCO-Tampa, FL
05.2003 - 12.2003
Employment Counselor - Goodwill Industries-Honolulu, HI
10.2001 - 10.2002
Psychiatric Specialist - U.S. Army-Fort Cavazos, TX