Customer Service Intern
Blink Community – Housing and Real Estate | International Co-working Space
2022.06 - 2022.08
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of services and creating welcoming, positive experiences.
- Delivered prompt service to prioritize customer needs.
- Promptly responded to inquiries and requests from prospective customers.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Preparing to set up an environment for the event that will be held in Blink
- Phone support for the customer who wants to learn more and potentially reserve the shares office space
- Maintained clean and orderly facility to ensure tenants had a positive working environment
- Educated customers about billing, payment processing and support policies and procedures.
- Customer Follow-up - Ensured that customers were satisfied with company and services by doing follow-up calls.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of service complaints and customer satisfaction.
