Tsz Chan

Aviation Maintenance Technician/Aircraft Avionics Technician

United Airlines

03.2017 - 06.2024

Maintained a high level of customer satisfaction by addressing concerns promptly and professionally, ensuring aircraft were returned to service in a timely manner.
Collaborated with fellow technicians to complete complex repairs swiftly and accurately.
Developed strong relationships with vendors, negotiating favorable terms for parts procurement while maintaining quality standards.
Performed troubleshooting for avionics systems malfunctions, pinpointing issues accurately to minimize repair times.
Calculated aircraft weight and balance, performance and fuel requirements.
Provided technical support to flight crews, addressing any concerns or queries related to aircraft systems or performance.
Enhanced aircraft safety by performing thorough inspections and routine maintenance tasks.
Effectively prioritized workload based on urgency of repairs needed, allowing maximum utilization of available resources.
Mentored junior technicians in aviation maintenance best practices, fostering professional growth within the team.
Ensured optimal performance of aircraft components by conducting meticulous tests after repair or replacement.
Assisted in the successful completion of heavy maintenance checks on various aircraft types.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
Replaced damaged, missing, or defective parts with new and refurbished components.
Inspected and tested equipment to locate worn and damaged parts.
Raised safety standards for vehicles by performing comprehensive brake system repairs and replacements.
Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
Ordered repair parts quickly to prevent delays in projects and repair work.
Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.