Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Tuan Anh Nguyen

Tuan Anh Nguyen

Contacts:

Overview

3
3
years of professional experience

Work History

Delivery Driver

Uber
05.2024 - Current
  • Safely and efficiently delivered food and packages to customers' doorsteps in a timely manner
  • Provided exceptional customer service and ensured orders were accurate and complete
  • Maintained cleanliness and organization of delivery vehicle to uphold brand standards

Game Presenter

Evolution
09.2024 - 05.2025
  • Operated live-streamed table games such as blackjack, roulette, and baccarat in a professional and engaging manner.
  • Delivered exceptional customer service to online players through chat and interactive features, enhancing player engagement and satisfaction.
  • Maintained a polished and on-camera presence for hours at a time while staying focused and responsive.
  • Adapted quickly to new games, updates, and operational procedures in a dynamic, fast-paced environment.
  • Handled high-pressure situations with professionalism, including dealing with difficult or disruptive players.

Sale Associate

Home Depot
03.2023 - 04.2024
  • Provided excellent customer service by greeting and assisting customers in a friendly and professional manner
  • Communicate with diverse customers, help and assist customer to achieve their goals and satisfactions
  • Achieved and exceeded sales targets through effective product knowledge and upselling techniques
  • Collaborated with team members to meet store goals and contribute to a positive work environment
  • Maintained a clean and organized sales floor by restocking merchandise and arranging displays

Call Center Agent

Concentrix
07.2022 - 02.2023
  • Managed high volume of incoming calls from customers, providing prompt and accurate assistance with inquiries, product information, and issue resolution.
  • Resolved customer inquiries, complaints, and technical issues in a timely and efficient manner, consistently meeting or exceeding performance metrics
  • Utilized CRM software to accurately document customer interactions, update account information and follow up on unresolved issues
  • Demonstrated strong communication skills, patience, and empathy to effectively assist customers and de-escalate challenging situations

Education

St.Paul American School
Pampanga, Clark, Philippines

XCL World Academy
Singapore

Skills

  • Fast learner

  • Tech Savvy

  • Self-reliant

  • Calm and Patience

  • Detail-Oriented

Languages

(Native) Vietnamese
Native or Bilingual
English
Full Professional

Interests

Arts:

  • Engage in creative pursuits such as painting, sculpture, and photography as a means of self-expression and cultural appreciation
  • Attend workshops and classes to further develop artistic skills and techniques, fostering a lifelong passion for the arts

Language Exchange:

  • Maintain a strong interest in linguistics and cross-cultural communication, continually seeking opportunities to broaden language proficiency and understanding

Timeline

Game Presenter

Evolution
09.2024 - 05.2025

Delivery Driver

Uber
05.2024 - Current

Sale Associate

Home Depot
03.2023 - 04.2024

Call Center Agent

Concentrix
07.2022 - 02.2023

St.Paul American School

XCL World Academy

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Tuan Anh Nguyen