Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tucker Conley

Honeoye Falls

Summary

Proven Functional Consultant with a track record of mitigating risks and enhancing client satisfaction at Siberus. Expert in business process analysis and adept at fostering client interactions, I've streamlined operations to boost efficiency significantly. Skilled in software implementation and known for empowering teams, my approach has consistently led to increased productivity and user satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Functional Consultant

Siberus
06.2020 - Current
  • Mitigated risks associated with large-scale projects through proactive planning and ongoing communication with relevant stakeholders.
  • Enhanced client satisfaction by identifying pain points and providing tailored solutions to meet their needs.
  • Collaborated with cross-functional teams to develop comprehensive strategies for addressing complex business challenges.
  • Delivered high-quality results by implementing best practices in functional consulting methodologies and tools.
  • Wrote effective documentation for each client system to deliver comprehensive sets of requirements and alignment with business objectives.
  • Streamlined business processes for improved efficiency through thorough analysis and implementation of strategic recommendations.
  • Conducted gap analyses to identify areas of improvement in existing systems or processes, leading to increased productivity and user satisfaction.
  • Developed training materials and conducted workshops for end-users, ensuring seamless adoption of new technologies or processes.
  • Increased system stability through rigorous testing and validation of software enhancements before deployment.
  • Supported data-driven decision-making by designing customized reports based on key performance metrics.

Operations Manager & Production Controller

Bloomaker
06.2020 - 02.2021
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Developed and maintained relationships with external vendors and suppliers.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Operations Manager & Production Controller

Shenandoah Growers
05.2018 - 06.2020
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Enhanced production efficiency by streamlining processes and implementing improvements in workflow management.
  • Devised and implemented efficient processes for production tracking and inventory control.
  • Monitored inventory use and adjusted inventory control techniques.
  • Reviewed production plans to identify and report potential risks.
  • Increased output by identifying bottlenecks and implementing effective solutions for process optimization.

Education

Associate of Business Administration -

Blue Ridge Community College
Weyers Cave, VA

Skills

  • Software implementation
  • Business process analysis
  • ERP expertise
  • Requirements gathering
  • Business workflows
  • User training
  • Client interaction

Certification

  • Microsoft 365 Certified : Fundamentals
  • Microsoft Certified : Dynamics 365 Business Central Functional Consultant
  • Tasklet Certified Implementor

Timeline

Functional Consultant

Siberus
06.2020 - Current

Operations Manager & Production Controller

Bloomaker
06.2020 - 02.2021

Operations Manager & Production Controller

Shenandoah Growers
05.2018 - 06.2020

Associate of Business Administration -

Blue Ridge Community College

Similar Profiles

CREATE PROFILE
Tucker Conley