Tuesday Gray
Stanton,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Online Boutique Owner
Onedayboutique
07.2022 - 07.2023
- Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Created promotional campaigns to boost sales and drive customer loyalty.
Assistant Cafe Manager
Cowhill Express Coffee Co
01.2015 - 05.2018
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Introduced new menu items to add variety and selections and meet customer preferences.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
Associate of Applied Science - Cosmetology
Navarro College
Corsicana, TX05.2021
Skills
- Staff Management
- Customer Experience
- Sales Planning
- Online Store Management
- Customer Satisfaction
- Business Operations
Timeline
Online Boutique Owner
Onedayboutique
07.2022 - 07.2023
Assistant Cafe Manager
Cowhill Express Coffee Co
01.2015 - 05.2018
Associate of Applied Science - Cosmetology
Navarro College
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