Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista

Tuet Siu

Charlotte,NC

Summary

Dynamic and adaptable professional with a history of excellence in customer service at Starbucks and Chick-fil-A. Expert in maintaining cleanliness and offering exceptional hospitality, underscored by bilingual communication skills (Jrai and English). Demonstrates a proven track record of improving team efficiency and customer satisfaction, leveraging strong multitasking and interpersonal abilities to foster positive experiences. Able to learn quickly with anything and love to broaden my knowledge as well as different experiences.

Overview

6
6
years of professional experience

Work History

Barista

Starbucks
07.2022 - 09.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.

Team Member

Chick-fil-A
11.2019 - 08.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.

Helper

Nail
06.2017 - 12.2018
  • Performed manual labor and random jobs to help teams accomplish goals.
  • Followed supervisor instructions to complete tasks on time.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.

Education

Associate Of Arts -

Central Piedmont Community College
Charlotte, NC

Honors -

The Nest Academy
Charlotte, NC
06.2021

Skills

  • Time management
  • Bilingual (Jrai: Vietnamese dialect & English)
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Adaptive and creative
  • Exceptional reading comprehension
  • Cash handling
  • POS systems
  • Hospitality service expertise
  • Professional demeanor
  • Performance improvement
  • Sales expertise
  • Basic math
  • Multitasking and organization
  • Clear communication
  • Team collaboration
  • Verbal and written communication
  • Physical stamina
  • Solid problem solver
  • Speedy and efficient
  • Calm demeanor

Languages

Jrai
Native or Bilingual

Timeline

Barista

Starbucks
07.2022 - 09.2023

Team Member

Chick-fil-A
11.2019 - 08.2020

Helper

Nail
06.2017 - 12.2018

Associate Of Arts -

Central Piedmont Community College

Honors -

The Nest Academy

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Tuet Siu