Bachelor of Science - Industrial Engineering
Ozyegin University
Istanbul 09.2010 - 06.2015
Tugba Quigley
Planning Engineer
Manorville,NY
Summary
Knowledgeable Industrial Engineer skilled in process improvements, equipment design and waste reduction. Strategic planner and analytical problem solver. History of improving production and maximizing efficiency. Experienced E-Commerce Assistant with a year over for resolving problems and improving customer satisfaction.
Education
Work History
E-Commerce Marketplace Manager Assistant
Meble Furniture
Bay Shore, NY
11.2020 - Current
- Managing various aspects of customer orders including entered and maintained order information into current ERP system, and ensured customer order shipment requirements are processed in an accurate and timely manner.
- Assisting in answering specific inquires regarding orders, products, and resolved customer complaints pertaining specific to technical and logistical matters.
- Communicating with third party marketplace agents (Wayfair, Overstock, Amazon, Walmart) to resolve issues with customer orders and answer product questions.
- Monitoring product information that is published on platforms, particularly Amazon, Walmart, Wayfair.
- Inventory planning for Amazon compare past and current sale to determine future inventory demand.
E-Commerce Manager Assistant
Perfume Worldwide
Ronkonkoma, NY
09.2019 - 04.2020
- Managing product data and providing and offering new items to buyers.
- Updating items in terms of description, images etc.
- In the Walmart account.
- Monitor performance of the Walmart Market Place account and provide customer service to rapidly detect and address any problems or new opportunities.
Planning Engineer
Bareks Plastic
Izmir, Turkey
04.2016 - 04.2018
- Manage daily, weekly planning process based on customer demand and prioritize operations to ensure maximum performance and minimum delay
- Managing the stock levels, planning and purchasing raw/processed materials using just in time method
- Coordinate and communicate effectively with Engineering, Methods, Quality, Manufacturing and Sales departments to ensure continuous workflow Utilize lean manufacturing techniques.
- Formulated manufacturing sequences and developed new production processes.
Attendant
Hampton Jitney
Southampton, NY
06.2015 - 09.2015
- Travel on Hampton Jitney’s coach based on the schedule service between New York City and Hamptons on Eastern Long Island Responsible for serving passengers amenities and collecting fares on board during trips.
Intern
THE COCA-COLA COMPANY, TCCC
Izmir, Turkey
06.2014 - 09.2014
- Assist in performing directly labor planning Work with Master Planner to manage and and update the Sales and Operations plan Assist in issuing orders through SAP.
Intern
Kansai Paint
Izmir, Turkey
07.2013 - 08.2013
- Working with Manufacturing Engineering department to create, review and update procedures Participate and lead time study and kaizen events Member of Student Recruitment Team.
Skills
Ms Office(word,excel,power point) (5 years)Arena Simulation (Less than 1 year)Java (Less than 1 year)Accellos (Less than 1 year)Manufacturing (2 years)Lean ManufacturingCustomer ServiceERP SystemsLeanJavaSix Sigma
Additional Information
- Authorized to work in the US for any employer
Overview
5
5
years of post-secondary education
3
3
years of professional experience
Timeline
E-Commerce Marketplace Manager Assistant
Meble Furniture
11.2020 - Current
E-Commerce Manager Assistant
Perfume Worldwide
09.2019 - 04.2020
Planning Engineer
Bareks Plastic
04.2016 - 04.2018
Attendant
Hampton Jitney
06.2015 - 09.2015
Intern
THE COCA-COLA COMPANY, TCCC
06.2014 - 09.2014
Intern
Kansai Paint
07.2013 - 08.2013
Bachelor of Science - Industrial Engineering
Ozyegin University
09.2010 - 06.2015