Solution oriented professional with over 15+ years of extensive experience, seeking opportunities to leverage the passion for application of science, technology, engineering and data analytics to devise sustainable solutions for accomplishing key organizational objectives in a timely and cost effective manner.
Adept at deconstructing and planning stories in order to promote improvements to product design and implementation.
Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.
Overview
9
9
years of professional experience
Work History
Product Owner
Walgreens Co
08.2015 - 12.2021
Leveraged evidence-based research methodology (interviews, user shadowing, requirements workshops, surveys, and use case scenarios), latest industry research, and design thinking facilitation techniques to elicit latent user needs across 9 business units and 15+ work streams.
Developed the dashboards consisting of key performance indicators for regional and executive leadership across the national market, comprising of 120+ member sales team.
Led the nation wide rollout of enhance BI (Business Intelligence) and educational workshops for training the Sales team that resulted in enhanced adoption of data driven decision making and thereby over 20% increase in Revenue YOY across the business segments.
As a SME (Subject Matter Expert), mentored team members across 9 business units, with focus on understanding of business data and reporting platforms.
Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
Lead Business Analyst Consultant
Walgreens Co
12.2013 - 06.2015
Leveraged the cutting edge data analysis and data transformation techniques to transform multi stream transactional data into 500+ reports for middle and senior leadership positions across the enterprise.
Managed a 5 person Business Analyst team that conducted requirements gathering sessions, focus groups, and one-on-one interviews with 15+ product stakeholders..
Streamlined business processes by identifying inefficiencies and implementing targeted solutions.
Lead Business Analyst
HCSC, Health Care Services Corporation
06.2013 - 12.2013
Headed the team of 4 business analysts focused at assessing the data flow across the enterprise in order to implement 3rd party Software controls to ensure 100% data transfer accuracy for incoming 837 P files used by health care professionals and suppliers to transmit health care claims electronically.
Boosted client satisfaction by effectively managing stakeholder expectations and delivering high-quality solutions.
Project Manager/Business Analyst
Walgreens Co
12.2012 - 05.2013
Facilitated the migration of legacy base Enterprise Data Warehouse (EDW) to new Integrated Data Layer (IDL) architecture, aimed at improving the data warehouse performance and ease of business user reporting.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Education
Masters of Business Administration - Entrepreneurship/Strategy, Execution And Valuation
DePaul University
Chicago, IL
06.2012
Bachelor of Engineering - Information Technology
Mumbai University
Mumbai, India
06.2006
Skills
Microsoft Tools: PowerBI, Teams, One Note, SSMS, Excel, Word, PowerPoint, Visio, Project, Outlook and Access
Others: IBM Cognos, Tableau, Good Data Salesforce, SAS and SQL
Business Analysis
Requirements Gathering and Analysis
Business Process and data Mapping
Project Management
Process Optimization
Data Visualization
Timeline
Product Owner
Walgreens Co
08.2015 - 12.2021
Lead Business Analyst Consultant
Walgreens Co
12.2013 - 06.2015
Lead Business Analyst
HCSC, Health Care Services Corporation
06.2013 - 12.2013
Project Manager/Business Analyst
Walgreens Co
12.2012 - 05.2013
Masters of Business Administration - Entrepreneurship/Strategy, Execution And Valuation
Certified Pharmacy Technician at Walgreens (Transferred from Walgreens in Roch)Certified Pharmacy Technician at Walgreens (Transferred from Walgreens in Roch)