Overview
Work History
Education
Skills
References
Timeline
Generic

Tuiomaumi Muasau

Anchorage,AK

Overview

19
19
years of professional experience

Work History

Caregiver, Special Needs

Hearts and hands of care inc.
Anchorage, AK
06.2025 - Current
  • Aid individuals with daily living functions and personal care demands.
  • Maintained a safe and clean environment for clients at all times.
  • Coordinated with team members to design customized care plans.
  • Monitored client health and reported changes to appropriate staff.
  • Observed, reported and documented patient status and care provided.
  • Performed light housekeeping duties related to client care such as laundry, changing bed linens or preparing meals.
  • Provided assistance to special needs individuals with daily activities such as feeding, bathing and dressing.
  • Participated in team meetings to discuss client progress and share information about new treatment strategies.

Bush Department

Walmart
Anchorage, AK
12.2022 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Engaged with team members to realize project targets and ensure timely completion.
  • Prepared and packed products for shipping according to company guidelines.
  • Inspected packages for accuracy and adherence to safety standards before shipment.
  • Instructed new packing assistants regarding proper equipment usage and safety practices in workplace.
  • Assisted with the packing of outgoing orders according to customer requirements.
  • Wrapped items securely using bubble wrap, foam, tape.

Material Handler

Federal Express
Anchorage, AK
06.2022 - 12.2022
  • Collaborated with team members to meet daily shipping goals.
  • Followed safety protocols to ensure a secure working environment.
  • Received and distributed incoming materials to designated areas.
  • Reported any malfunctions or damages of material handling equipment promptly.
  • Supported other warehouse personnel in completing tasks efficiently.
  • Loaded completed orders on pallets according to delivery numbers.
  • Adhered strictly to company policies concerning the use of protective gear while on duty.

Assistant Manager

Holiday Stationstores
Anchorage, AK
07.2016 - 04.2019
  • Assisted in managing daily operations and staff scheduling at convenience store.
  • Trained new employees on customer service and store policies.
  • Monitored cash handling procedures to ensure accuracy and security.
  • Collaborated with team members to maintain a clean and organized store environment.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Delegated work to staff, setting priorities and goals.
  • Interviewed prospective employees and provided input to HR on hiring decisions.

Marketing Team Leader

Sams Club
Anchorage, AK
03.2015 - 01.2017
  • Developed training programs for team members to improve marketing skills.
  • Coordinated promotional events to drive in-store traffic and product awareness.
  • Planned and organized events such as tradeshows, conferences, seminars.
  • Directed and supervised marketing staff to ensure all tasks are completed within deadlines.
  • Managed relationships with key stakeholders.
  • Conducted outbound calls to engage potential clients and gather information.
  • Scheduled appointments for sales representatives based on client interest levels.
  • Educated customers about features, benefits, advantages, pricing plans. of the services provided by the organization.

Cleaning Crew Member

Delta Global Services, DGS
Anchorage, AK
10.2016 - 12.2016
  • Followed detailed cleaning schedules to ensure thorough sanitation of facilities.
  • Stocked restrooms with paper products and soap dispensers.
  • Inspected aircraft surfaces for cleanliness and potential damage.
  • Removed trash from aircraft cabins between flights.
  • Cleaned under seats by lifting seat cushions, removing debris, sanitizing, reassembling, and arranging seatbelts.
  • Cleaned tray tables and windows and rearranged magazines to be presentable.
  • Washed, disinfected and restocked lavatories to meet usage demands.
  • Maintained inventories of cleaning supplies.

Special Needs Bus Aide

Forsythe Transportation
Anchorage, AK
08.2011 - 06.2012
  • Communicated effectively with parents, drivers, and school staff regarding student needs.
  • Implemented safety protocols to secure wheelchairs and mobility devices on buses.
  • Provided support for students with disabilities during daily transportation routines.
  • Reported any incidents or concerns promptly to ensure student well-being.
  • Seated students and secured seatbelts, harnesses or other protective devices.
  • Greeted students and family members or caregivers at each stop.

Cell Phone Sales Representative

High Frequency Wireless
Anchorage, AK
12.2009 - 09.2011
  • Assisted customers in selecting the right cell phone and accessories.
  • Demonstrated product features and capabilities to enhance customer knowledge.
  • Educated customers on service plans and promotions available.
  • Greeted customers, provided information about products and services.
  • Verified customer's identity before activating new devices.
  • Followed up with customers after purchase to ensure satisfaction with product and service received.

Cashier

Sam's Club
Anchorage, AK
06.2007 - 12.2009
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Assisted members with product inquiries and store navigation.
  • Promoted membership benefits to enhance customer experience.
  • Kept checkout area clean and organized for optimal flow.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Telecommunications Sales Representative

SC Kiosk
Anchorage, AK
06.2006 - 05.2009
  • Engaged customers by providing detailed product information and support.
  • Assisted in training new team members on sales techniques and product knowledge.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted customers in selecting the right cell phone and accessories.
  • Demonstrated product features and capabilities to enhance customer knowledge.
  • Educated customers on service plans and promotions available.
  • Processed transactions accurately using point-of-sale systems.

Assistant Teacher

Kids Corps Inc. Head Start
Anchorage, AK
03.2006 - 01.2007
  • Assisted teachers in implementing daily lesson plans for diverse classrooms.
  • Supported children's learning through engaging activities and hands-on experiences.
  • Maintained classroom organization and prepared materials for lessons.
  • Helped maintain a safe and orderly learning environment.
  • Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
  • Protected confidential information related to staff and families.

Education

High School Diploma -

Smart Horizons Career Online Education
Online
08-2025

Certificate - General Career Preparation

Smart Horizons Career Online Education
Online
08-2025

Certificate - Computerized Office Specialized

Charter College
Anchorage, AK
03-2013

Skills

  • Data entry
  • Effective communication
  • Flexible schedule and availability
  • Care plan adherence
  • Disability support
  • Dependability and reliability
  • Customer service
  • Positive attitude
  • Willingness to learn

References

Faafetai Atepoe 

   Coworker

   907 217-8027

Heather Allen

 Case Manager

 907 331-7523

Timeline

Caregiver, Special Needs

Hearts and hands of care inc.
06.2025 - Current

Bush Department

Walmart
12.2022 - Current

Material Handler

Federal Express
06.2022 - 12.2022

Cleaning Crew Member

Delta Global Services, DGS
10.2016 - 12.2016

Assistant Manager

Holiday Stationstores
07.2016 - 04.2019

Marketing Team Leader

Sams Club
03.2015 - 01.2017

Special Needs Bus Aide

Forsythe Transportation
08.2011 - 06.2012

Cell Phone Sales Representative

High Frequency Wireless
12.2009 - 09.2011

Cashier

Sam's Club
06.2007 - 12.2009

Telecommunications Sales Representative

SC Kiosk
06.2006 - 05.2009

Assistant Teacher

Kids Corps Inc. Head Start
03.2006 - 01.2007

High School Diploma -

Smart Horizons Career Online Education

Certificate - General Career Preparation

Smart Horizons Career Online Education

Certificate - Computerized Office Specialized

Charter College
Tuiomaumi Muasau