Tuiomaumi Muasau
Anchorage,AK
Overview
19
19
years of professional experience
Work History
Caregiver, Special Needs
Hearts and hands of care inc.
Anchorage, AK
06.2025 - Current
- Aid individuals with daily living functions and personal care demands.
- Maintained a safe and clean environment for clients at all times.
- Coordinated with team members to design customized care plans.
- Monitored client health and reported changes to appropriate staff.
- Observed, reported and documented patient status and care provided.
- Performed light housekeeping duties related to client care such as laundry, changing bed linens or preparing meals.
- Provided assistance to special needs individuals with daily activities such as feeding, bathing and dressing.
- Participated in team meetings to discuss client progress and share information about new treatment strategies.
Bush Department
Walmart
Anchorage, AK
12.2022 - Current
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Engaged with team members to realize project targets and ensure timely completion.
- Prepared and packed products for shipping according to company guidelines.
- Inspected packages for accuracy and adherence to safety standards before shipment.
- Instructed new packing assistants regarding proper equipment usage and safety practices in workplace.
- Assisted with the packing of outgoing orders according to customer requirements.
- Wrapped items securely using bubble wrap, foam, tape.
Material Handler
Federal Express
Anchorage, AK
06.2022 - 12.2022
- Collaborated with team members to meet daily shipping goals.
- Followed safety protocols to ensure a secure working environment.
- Received and distributed incoming materials to designated areas.
- Reported any malfunctions or damages of material handling equipment promptly.
- Supported other warehouse personnel in completing tasks efficiently.
- Loaded completed orders on pallets according to delivery numbers.
- Adhered strictly to company policies concerning the use of protective gear while on duty.
Assistant Manager
Holiday Stationstores
Anchorage, AK
07.2016 - 04.2019
- Assisted in managing daily operations and staff scheduling at convenience store.
- Trained new employees on customer service and store policies.
- Monitored cash handling procedures to ensure accuracy and security.
- Collaborated with team members to maintain a clean and organized store environment.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Delegated work to staff, setting priorities and goals.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Marketing Team Leader
Sams Club
Anchorage, AK
03.2015 - 01.2017
- Developed training programs for team members to improve marketing skills.
- Coordinated promotional events to drive in-store traffic and product awareness.
- Planned and organized events such as tradeshows, conferences, seminars.
- Directed and supervised marketing staff to ensure all tasks are completed within deadlines.
- Managed relationships with key stakeholders.
- Conducted outbound calls to engage potential clients and gather information.
- Scheduled appointments for sales representatives based on client interest levels.
- Educated customers about features, benefits, advantages, pricing plans. of the services provided by the organization.
Cleaning Crew Member
Delta Global Services, DGS
Anchorage, AK
10.2016 - 12.2016
- Followed detailed cleaning schedules to ensure thorough sanitation of facilities.
- Stocked restrooms with paper products and soap dispensers.
- Inspected aircraft surfaces for cleanliness and potential damage.
- Removed trash from aircraft cabins between flights.
- Cleaned under seats by lifting seat cushions, removing debris, sanitizing, reassembling, and arranging seatbelts.
- Cleaned tray tables and windows and rearranged magazines to be presentable.
- Washed, disinfected and restocked lavatories to meet usage demands.
- Maintained inventories of cleaning supplies.
Special Needs Bus Aide
Forsythe Transportation
Anchorage, AK
08.2011 - 06.2012
- Communicated effectively with parents, drivers, and school staff regarding student needs.
- Implemented safety protocols to secure wheelchairs and mobility devices on buses.
- Provided support for students with disabilities during daily transportation routines.
- Reported any incidents or concerns promptly to ensure student well-being.
- Seated students and secured seatbelts, harnesses or other protective devices.
- Greeted students and family members or caregivers at each stop.
Cell Phone Sales Representative
High Frequency Wireless
Anchorage, AK
12.2009 - 09.2011
- Assisted customers in selecting the right cell phone and accessories.
- Demonstrated product features and capabilities to enhance customer knowledge.
- Educated customers on service plans and promotions available.
- Greeted customers, provided information about products and services.
- Verified customer's identity before activating new devices.
- Followed up with customers after purchase to ensure satisfaction with product and service received.
Cashier
Sam's Club
Anchorage, AK
06.2007 - 12.2009
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Assisted members with product inquiries and store navigation.
- Promoted membership benefits to enhance customer experience.
- Kept checkout area clean and organized for optimal flow.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Telecommunications Sales Representative
SC Kiosk
Anchorage, AK
06.2006 - 05.2009
- Engaged customers by providing detailed product information and support.
- Assisted in training new team members on sales techniques and product knowledge.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers in selecting the right cell phone and accessories.
- Demonstrated product features and capabilities to enhance customer knowledge.
- Educated customers on service plans and promotions available.
- Processed transactions accurately using point-of-sale systems.
Assistant Teacher
Kids Corps Inc. Head Start
Anchorage, AK
03.2006 - 01.2007
- Assisted teachers in implementing daily lesson plans for diverse classrooms.
- Supported children's learning through engaging activities and hands-on experiences.
- Maintained classroom organization and prepared materials for lessons.
- Helped maintain a safe and orderly learning environment.
- Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
- Protected confidential information related to staff and families.
Education
High School Diploma -
Smart Horizons Career Online Education
Online08-2025
Certificate - General Career Preparation
Smart Horizons Career Online Education
Online08-2025
Certificate - Computerized Office Specialized
Charter College
Anchorage, AK03-2013
Skills
- Data entry
- Effective communication
- Flexible schedule and availability
- Care plan adherence
- Disability support
- Dependability and reliability
- Customer service
- Positive attitude
- Willingness to learn
References
Faafetai Atepoe
Coworker
907 217-8027
Heather Allen
Case Manager
907 331-7523
Timeline
Caregiver, Special Needs
Hearts and hands of care inc.
06.2025 - Current
Bush Department
Walmart
12.2022 - Current
Material Handler
Federal Express
06.2022 - 12.2022
Cleaning Crew Member
Delta Global Services, DGS
10.2016 - 12.2016
Assistant Manager
Holiday Stationstores
07.2016 - 04.2019
Marketing Team Leader
Sams Club
03.2015 - 01.2017
Special Needs Bus Aide
Forsythe Transportation
08.2011 - 06.2012
Cell Phone Sales Representative
High Frequency Wireless
12.2009 - 09.2011
Cashier
Sam's Club
06.2007 - 12.2009
Telecommunications Sales Representative
SC Kiosk
06.2006 - 05.2009
Assistant Teacher
Kids Corps Inc. Head Start
03.2006 - 01.2007
High School Diploma -
Smart Horizons Career Online Education
Certificate - General Career Preparation
Smart Horizons Career Online Education
Certificate - Computerized Office Specialized
Charter College