Tuiveevee Afoa

•Maintained compliance with company policies and procedures.

•Implemented strategies to reduce waste, increase production output and streamline workflow processes.

•Resolved customer complaints quickly and efficiently through active listening techniques and conflicts resolution methods.

•Coached and mentored junior staff on best practices for customer service, safety protocols and problem solving skills.

•Collaborated with other supervisors on projects requiring cross functional teams.

•Create system of tracking employees attendance that increased accountability while reducing payroll costs.

•Trained new employees on company policies procedures and work ethics.

•Communicated employees, customers and workplace needs for manager.

•Motivated employees to reach highest professional potential.

•Resolved conflicts between team members and departments.

•Organized workflow tasks to prevent downtime and production gaps.

•Notify employees of policy’s and procedures changes to promote overall compliance.