Open To Work
Tukessa Glover
VT Gas and Market
Killeen,TX
Work Preference
Job Search Status:
Open to work
Desired Job Title
Store ManagerAssistant ManagerMedical AssistantCustomer Service Representative
Work Type
Full Time
Location Preference
On-SiteRemote
Location:
Killeen, TX
Open to relocation:
Yes
Minimum Desired Compensation
$45000/yr
1
Certification
7
years of professional experience
4
years of post-secondary education
Dynamic Store Manager with a proven track record in enhancing customer satisfaction and driving sales growth through effective staff training and cash management.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Work History
Store Manager
1 Year- Trained staff on product knowledge and customer engagement techniques to enhance sales.
- Developed promotional displays to increase product visibility and drive sales growth.
- Managed inventory control processes, improving stock accuracy and reducing waste.
- Supervised daily operations ensuring customer satisfaction and efficient service delivery.
- Collaborated with suppliers to optimize inventory replenishment strategies for better availability.
- Assisted with hiring, training and mentoring new staff members.
Store Manager
4 Years 5 Months- Implemented cash handling procedures, maintaining financial accuracy during transactions.
- Resolved customer complaints effectively, fostering a positive shopping environment.
- Conducted regular team meetings to communicate goals and performance expectations clearly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Store Manager
1 Year- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Approved regular payroll submissions for employees.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Assistant Store Manager
1 Year 4 Months- Supervised daily store operations to enhance customer service and ensure compliance with company standards.
- Developed sales strategies based on market trends, resulting in increased store profitability.
- Collaborated with regional managers to align store objectives with corporate initiatives and goals.
- Resolved customer complaints effectively, improving satisfaction ratings within the community.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Education
Bachelor of Science - Biology
Bachelor of Arts - Education
High School Diploma
Certificate - Medical Assistant
Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Training and mentoring
Cash management
POS systems
Certification
Manager food handler certificate
Certified Medical Assistant
TABC certified
Timeline
Store Manager
VT Gas and Market
09.2025 - 09.2026Read More
Store Manager
Brake Time Corner Market
03.2021 - 08.2025Read More
Store Manager
Cefco Stores
03.2020 - 03.2021Read More
Assistant Store Manager
Dollar General Store
11.2019 - 03.2021Read More
Ashford University
Bachelor of Arts from Education
07.2008 - 01.2012Read More
Wayland Baptist University
Bachelor of Science from Biology
Read More
Sanford Fritch HS
High School Diploma
Read More
US Career Institute
Certificate from Medical Assistant
Read More