Tulsi Amin
Galloway,NJ
Summary
Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.
Overview
16
16
years of professional experience
Work History
Customer Service and Delivery Supervisor (Department Supervisor)
Home Depot
06.2024 - Current
- Handle customer care issues related to install services, special/online orders and coordinate deliveries
- To oversee 15-20 associates’ staff, combine of two departments
- Prepare for inventory and meet business metrics goals to improve over all sales of the store & the company.
Associate Support Department Supervisor (In-store HR)
Home Depot
11.2018 - 06.2024
- Oversee staffing, scheduling, training and support store associates with daily routines.
Front End Supervisor (Department Supervisor)
Home Depot
08.2017 - 11.2018
- Manage head cashiers, cashiers and lot associates
- Lead my team, review their performance and coach them.
Head Cashier (Cashier Shift Supervisor)
Home Depot
08.2013 - 08.2017
- Process cash, credit and other money related transactions
- Make cashier shift schedules, and support cashiers with funds, customer care issues.
Customer Service Associate
Home Depot
05.2011 - 01.2013
- Handle customer care issues related to install services, special order and online orders and answer multiple phonelines.
Cashier
Wal-Mart Store
12.2009 - 12.2010
Cashier/Sales Associate (Garden/Seasonal)
Wal-Mart Store
10.2008 - 12.2009
Greeter
Wal-Mart Store
07.2008 - 10.2008
Education
Associates in Science - General Studies
Atlantic Cape Community College
Atlantic City & Mays Landing, New JerseySkills
- Management/Leadership
- Customer Service
- Communication
- Computers/Digital Media
- Interpersonal Skills
- Adaptability
References
- Neel Patel, Atlantic Medical Imagine, Junior System’s Engineer, Galloway, (609) 665-1353
- Cameron Wilson, Home Depot, Assistant Manager, Vineland, (609) 805-1816
- Anthony Kelly, Home Depot, Customer Service Manager, Absecon, (619) 929-4465
- Angel Jimenez, Home Depot, Assistant Manager, Absecon, (609) 665-0167
- Marisa Pires, Lowes, Assistant Manager, Manahawkin, (609) 994-7723
Timeline
Customer Service and Delivery Supervisor (Department Supervisor)
Home Depot
06.2024 - Current
Associate Support Department Supervisor (In-store HR)
Home Depot
11.2018 - 06.2024
Front End Supervisor (Department Supervisor)
Home Depot
08.2017 - 11.2018
Head Cashier (Cashier Shift Supervisor)
Home Depot
08.2013 - 08.2017
Customer Service Associate
Home Depot
05.2011 - 01.2013
Cashier
Wal-Mart Store
12.2009 - 12.2010
Cashier/Sales Associate (Garden/Seasonal)
Wal-Mart Store
10.2008 - 12.2009
Greeter
Wal-Mart Store
07.2008 - 10.2008
Associates in Science - General Studies
Atlantic Cape Community College
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