Summary
Overview
Work History
Education
Skills
Timeline
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TULSI PATEL

Irving,IL

Summary

Proactive Team Lead and Front Desk Receptionist with extensive experience in team supervision, coaching, and customer service. Proven success in fostering positive work environments, streamlining workflows, and enhancing team performance. Skilled in schedule management, cash handling, and maintaining professional front office operations. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

3
3
years of professional experience

Work History

Team Lead

Walmart
03.2024 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Worked different stations to provide optimal coverage and meet production goals.

Front Desk Receptionist

Motel 6 Hotel
05.2021 - 02.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.

Education

Bachelor of Science - Computer Science

Uka Tarsadia University
India
05.2017

Skills

  • Customer Focus
  • Coaching and Mentoring
  • Performance monitoring
  • Performance Improvement
  • Schedule Management
  • Operations Management
  • Employee Evaluation
  • Team Supervision
  • Team motivation
  • Staff Training
  • Teamwork and Collaboration
  • Problem-Solving
  • Daily workflow improvement
  • Leading Team Meetings
  • Cash Handling
  • Work Planning

Timeline

Team Lead

Walmart
03.2024 - Current

Front Desk Receptionist

Motel 6 Hotel
05.2021 - 02.2024

Bachelor of Science - Computer Science

Uka Tarsadia University

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