Tumaini Mapenzi
Wichita
Summary
Dynamic and detail-oriented professional with a proven track record at Club Car Wash, excelling in customer service and teamwork. Skilled in training and mentoring staff while maintaining high cleanliness standards. Recognized for enhancing operational efficiency and achieving customer satisfaction through effective communication and problem-solving abilities.
Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Team Member
Club Car Wash
06.2025 - Current
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Operated equipment for efficient vehicle cleaning, ensuring high-quality results.
- Maintained cleanliness and organization of work areas to enhance operational efficiency.
- Trained new staff on best practices for car washing techniques and safety protocols.
- Monitored chemical levels and equipment functionality to ensure optimal performance standards.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Achieved customer satisfaction by providing high-quality professional service.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Enhanced customer satisfaction by delivering efficient and thorough car wash services.
- Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
Dishwasher
Gambino's Italian Grill
08.2024 - 02.2025
- Assisted in inventory management by reporting low stock levels of dishware and cleaning supplies.
- Demonstrated adaptability by learning new procedures and equipment within a fast-paced environment.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
Dishwasher Supervisor
Abba Mediterranean Cafe
11.2022 - 08.2023
- Supervised dishwashing operations to ensure efficient workflow and adherence to cleanliness standards.
- Trained and mentored new staff on equipment usage and safety protocols.
- Implemented inventory management practices for cleaning supplies and materials.
- Coordinated with kitchen staff to optimize dish turnaround time during peak hours.
- Promoted teamwork among all kitchen personnel, resolving conflicts professionally when they arose.
- Supervised and trained new dishwashing staff, promoting adherence to kitchen policies and procedures.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Dishwasher
Jamaican Vibes Resaurant
09.2021 - 06.2022
- Operated commercial dishwashing equipment to maintain cleanliness and hygiene standards.
- Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils.
- Sorted and organized dishes, pots, and pans for efficient washing and drying processes.
- Maintained cleanliness of dishwashing area, adhering to safety protocols and sanitation guidelines.
- Responded quickly to urgent requests from kitchen staff for additional clean items during peak service hours.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Contributed to team efficiency by maintaining a steady workflow in high-volume settings.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
High School Diploma -
Wichita East High School
Wichita, KS05-2026
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Collaboration and teamwork
- Following instructions
- Attention to detail
- Organizing work stations
- Goal setting and achievement
- Training and mentoring
- Facility cleaning
- Team building
- Social media expertise
- Willingness to learn
- Shipping and receiving
Languages
English
Full Professional
Swahili
Professional Working
kinyarwanda
Professional Working
Timeline
Team Member
Club Car Wash
06.2025 - Current
Dishwasher
Gambino's Italian Grill
08.2024 - 02.2025
Dishwasher Supervisor
Abba Mediterranean Cafe
11.2022 - 08.2023
Dishwasher
Jamaican Vibes Resaurant
09.2021 - 06.2022
High School Diploma -
Wichita East High School