Tunevia Marshall
Savannah,GA
Summary
Adaptable customer service champion with a strong background in team collaboration and issue resolution. Committed to driving customer satisfaction and maintaining operational excellence in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Customer Service Cashier / Champion
Nouria Energy
Savannah, GA
09.2015 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and resolved issues promptly.
- Maintained accurate cash drawer, ensuring balanced transactions daily.
- Trained new team members on operational procedures and customer service standards.
- Counted money in drawers at beginning and end of each shift.
- Developed relationships with customers to increase customer loyalty.
Verifier
MPS
Port Wentworth, GA
06.2019 - 06.2022
- Collaborated with teams to streamline verification processes and enhance overall efficiency.
- Updated data entry processes, resulting in reduced turnaround time for verifications.
Assembly Line Production Worker
Aramark
Savannah, GA
03.2016 - 06.2019
- Operated machinery to assemble products efficiently, ensuring adherence to safety standards.
- Conducted quality inspections to verify product specifications and maintain consistency.
- Collaborated with team members to streamline assembly processes and enhance productivity.
- Monitored equipment performance, troubleshooting issues to minimize downtime in production.
- Maintained clean work environment, adhering to hygiene regulations and operational guidelines.
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
Cafe Associate
Sam's Club
Savannah, GA
03.2012 - 07.2015
- Provided exceptional customer service, ensuring a welcoming atmosphere for patrons.
- Prepared and served high-quality beverages and food items consistently.
- Maintained cleanliness and organization of cafe workspace to adhere to health standards.
- Assisted in inventory management, tracking supplies, and restocking as needed.
- Checked proper temperature of food to maintain food safety standards and reduce illness.
Education
Bachelor of Science - Health Care Administration
University of Phoenix
Savannah, GAHigh School Diploma -
Savannah High School
500 Washington Ave.06-1993
Nurse Aid Certification - Nursing Education
South College
Savannah, GA06-1996
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Timeline
Verifier
MPS
06.2019 - 06.2022
Assembly Line Production Worker
Aramark
03.2016 - 06.2019
Customer Service Cashier / Champion
Nouria Energy
09.2015 - Current
Cafe Associate
Sam's Club
03.2012 - 07.2015
Bachelor of Science - Health Care Administration
University of Phoenix
High School Diploma -
Savannah High School
Nurse Aid Certification - Nursing Education
South College