Tungalagtuya Dashnyam
Braselton,GA
Summary
Dynamic Assistant Manager with a proven track record at Global Expedited Transportation Corporation, enhancing customer satisfaction and streamlining operations. Expert in strategic planning and safety regulations, with exceptional teamwork and fast-learning abilities. Achieved significant improvements in operational efficiency and employee performance through effective leadership and process optimization.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Global Expedited Transportation Corporation
Duluth, GA
01.2023 - 11.2024
- Communicated regularly with customers to gain insights into their needs.
- Established processes for monitoring customer satisfaction levels.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed completed work to verify consistency, quality, and conformance.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Coordinated with other departments to ensure smooth flow of operations.
- Ensured compliance with safety regulations and company policies.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
RECRUITING AGENT/ Part Time
Kennedy Access Group
Duluth, USA
12.2021 - 12.2023
- Taking part in company as a part time agent to overcome the challenge of constant labor shortages and increase worker retention rates fulfilling applicants from outside and inside of the USA
- Preparing documents for applicants and following corporate branding guidelines when it came to filling positions
- Work with the legal and case teams to review paperwork, collect feedback, and gather data for new filling processes
DRY GOODS STORAGE OPERATOR
Fieldale Farms Corporation
Gainesville, USA
09.2021 - 01.2023
- Preparing production labels and raw labels
- Completing inventory for shipment by attaching tags and labels
- Enter production usage data into the company database to meet internal and regulatory recordkeeping requirements
- Utilize ordering, tracking, and billing systems and associated processes
- Manage day-to-day logistics operations, monitoring incoming deliveries
Dispatcher
MGL Auto Transport
Los Angeles, USA
09.2019 - 12.2020
- Collaborated with customers and Auto Broker and Auto Dealer to determine their needs and transporting their automobile service
- Performed transportation load and route planning for drivers
- Helped drivers and transportation companies solve their problems
- Ensured that vehicles were delivered on time in order to provide exceptional customer service
- Provided information about assistance and timeframes to daily caller requests
Education
ESL -
Albert Career School
Elkins Park, PA01.2021
ESL -
Language Systems - Downtown Los Angeles
Los Angeles, CA01.2019
BBA - Accounting and Finance
Mandakh Burtgel
Ulaanbaatar, Mongolia01.2016
Skills
- Teamwork
- Fast learner
- Data entry
- Documentation ability
- Warehouse and manufacturing operations
- Dispatching procedures
- Deadline and schedule management
- Transportation Regulations
- Routing orders and trip planning
- Operations Management
- Strategic Planning
- Safety regulations implementation
Languages
English
Professional
Mongolian
Native/ Bilingual
Korean
Elementary
Timeline
Assistant Manager
Global Expedited Transportation Corporation
01.2023 - 11.2024
RECRUITING AGENT/ Part Time
Kennedy Access Group
12.2021 - 12.2023
DRY GOODS STORAGE OPERATOR
Fieldale Farms Corporation
09.2021 - 01.2023
Dispatcher
MGL Auto Transport
09.2019 - 12.2020
ESL -
Albert Career School
ESL -
Language Systems - Downtown Los Angeles
BBA - Accounting and Finance
Mandakh Burtgel
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