Summary
Overview
Work History
Education
Skills
LANGUAGES
Accomplishments
Certification
Timeline
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TUONG PHAN

Woodside,USA

Summary

Dynamic pharmacy manager with a proven track record at Riteaid Pharmacy. Skilled in staff management and training, fostering a culture of continuous improvement and collaboration. Expertise in medication therapy management and regulatory compliance ensures optimal patient care and safety.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Manager of Pharmacy

Riteaid Pharmacy
09.2007 - Current
  • Oversaw compliance with pharmacy rules and regulations at all levels.
  • Conducted competency assessments and coordinated training and development for pharmacists and pharmacy students.
  • Enhanced patient care with the development of medication therapy management programs tailored to individual needs.
  • Mentored junior pharmacists and pharmacy students, fostering a culture of professional development and continuous learning.

Pharmacist Staff

Eckerd Drugs
03.1999 - 08.2007
  • Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
  • Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
  • Collaborated with healthcare providers to clarify prescription orders, ensuring accurate and timely medication dispensing.
  • Improved pharmacy efficiency with implementation of innovative inventory management system, reducing waste and ensuring medication availability.
  • Led team of pharmacy technicians, fostering environment of learning and excellence in customer service.
  • Enhanced patient understanding of medication usage and potential side effects with clear, empathetic communication.

Staff Pharmacist

Genovese Drugs
11.1998 - 02.1999
  • Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
  • Coordinated pharmacy staff schedule and assisted with personnel monitoring and performance evaluations.
  • Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
  • Effectively resolved insurance rejections and other billing issues.

Education

Bachelor of Science in Pharmacy - Pharmacy

Arnold & Marie Schwartz College of Pharmacy, LIU
Brooklyn, NY

Skills

  • Pharmacy ethics
  • Pharmaceutical calculations
  • Staff management
  • Adverse drug reaction reporting
  • Medication therapy management
  • Drug utilization review
  • Pharmacy law
  • Training and mentoring
  • Insurance billing
  • Staff training
  • Employee management
  • Workflow optimization
  • FDA drug safety guidelines
  • Regulatory compliance
  • Immunizations
  • Critical thinking
  • HIPAA guidelines
  • CPR/AED
  • Prescription verification
  • Drug safety
  • Personnel management
  • Patient care

LANGUAGES

Vietnamese
Native or Bilingual
English
Native or Bilingual

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.
  • Achieved Result by introducing Software for Type tasks.
  • Achieved Result through effectively helping with Task.
  • Documented and resolved Issue which led to Results.

Certification

Certified Immunizer in the State of New York

MTM Medication Therapy Management Certification

Timeline

Manager of Pharmacy

Riteaid Pharmacy
09.2007 - Current

Pharmacist Staff

Eckerd Drugs
03.1999 - 08.2007

Staff Pharmacist

Genovese Drugs
11.1998 - 02.1999

Bachelor of Science in Pharmacy - Pharmacy

Arnold & Marie Schwartz College of Pharmacy, LIU
TUONG PHAN