Tupasia Craddock
Dallas
Summary
Certified Clinical Medical Assistant with hands-on experience in administrative and clinical roles. Proficient in EHR systems, phlebotomy, and patient scheduling, while maintaining HIPAA compliance. Committed to delivering compassionate patient care and effectively supporting healthcare teams in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hospitality Worker
Texas Human Health Services
Dallas
07.2025 - Current
- Provided customer service in a fast-paced healthcare and government environment
- Conducted client interviews to gather verification documents for eligibility assessments
- Clarified benefits, policies, and program requirements to empower clients in decision-making
- Executed accurate processing of applications, renewals, and case updates to ensure timely service delivery
- Determined eligibility for Medicaid and other public assistance programs
- Worked with hospitals, medical staff, and clients to coordinate services
- Reviewed medical and financial information for eligibility decisions
- Entered and maintained confidential client information in state systems
Medical Assistant Extern
Premier Health
Duncanville
01.2025 - 05.2025
- Administered intramuscular and subcutaneous injections
- Performed EKGs and phlebotomy
- Collected vital signs and patient histories to support accurate diagnosis and treatment planning
- Used EHR systems to chart patient information
- Scheduled patient appointments and verified insurance to ensure smooth patient flow and access to care
- Maintained HIPAA compliance while sterilizing medical equipment to uphold patient safety and confidentiality
Overnight Private Caregiver
Peaceful Place
Dallas
11.2024 - 01.2025
- Assisted clients with daily living activities and personal care routines, fostering independence and comfort.
- Provided companionship and emotional support, contributing to improved client well-being and quality of life.
- Monitored clients' health, promptly reporting changes to healthcare professionals to ensure timely interventions.
- Prepared nutritious meals based on dietary needs and preferences.
Education
Associate of Applied Science -
Parker Unversity
Dallas, TX10-2027
Medical Assistant Certificate Program -
Absolute Allied Health Academy
Dallas, TX01-2025
High School Diploma -
Longview High School
Longview, TX05-2019
Skills
- Guest relations
- Event coordination
- Reservation systems
- Customer engagement
- Customer service
- Customer support
- Payment processing
- Conflict resolution
- Safety regulations
- Time management
- Problem solving
- Feedback collection
- Team collaboration
- Appointment management
Certification
Certified Clinical Medical Assistant (CCMA), National Healthcareer Association, 07/09/25
Volunteer Experience
Playing for Keeps, Longview, TX, 08/01/17 – 05/31/19, Supported children in learning basic, social, and cognitive skills, Helped teachers build lesson plans and class activities
Timeline
Hospitality Worker
Texas Human Health Services
07.2025 - Current
Medical Assistant Extern
Premier Health
01.2025 - 05.2025
Overnight Private Caregiver
Peaceful Place
11.2024 - 01.2025
Associate of Applied Science -
Parker Unversity
Medical Assistant Certificate Program -
Absolute Allied Health Academy
High School Diploma -
Longview High School