Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tupou Toki

Wailuku,HI

Summary

Professional Service Agent with demonstrated tenacity and strong persuasion skills to communicate eloquently and guide others successfully. Possesses highly developed sense of integrity and commitment to customer satisfaction.

Overview

6
6
years of professional experience

Work History

Service Agent/Return Agent

Avis Budget Group
Kahului, HI
02.2018 - 10.2023
  • Ensured compliance with safety regulations in the workplace.
  • Collaborated with team members to meet daily goals set by management.
  • Clean vehicles inside and outside making sure it meets company standards.
  • Moving and parking vehicles in a orderly manner ensuring they are where they need to be.
  • Returning vehicles and inspecting them that they meet company standard On return.
  • Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
  • Providing customer service to customers as they return and pick up vehicles to answer any questions they might have.
  • Took on lead roles to ensure daily quotas We're met.

Janitor

People who clean (PWC)
Lahaina, HI
06.2017 - 12.2017
  • Sweep, mop and vacuum floors of all areas.
  • Clean and sanitize restrooms, sinks, countertops and other surfaces.
  • Deep cleaning hotel kitchens in a timely manner

  • Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Follow established safety procedures while operating machinery and using chemicals.

Education

GED -

Glen Wood School
La Honda, CA
06-2001

Skills

  • Vehicle Detailing
  • Customer Service
  • Excellent Communication
  • Strong Work Ethic

Timeline

Service Agent/Return Agent

Avis Budget Group
02.2018 - 10.2023

Janitor

People who clean (PWC)
06.2017 - 12.2017

GED -

Glen Wood School

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Tupou Toki