Summary
Overview
Work History
Education
Skills
Timeline
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Tureko Pedrosa

Hagerstown,MD

Summary

Dynamic and adaptable professional with a proven track record at FedEx Ground, excelling in high-pressure environments through exceptional multitasking abilities and teamwork. Demonstrated leadership in the Army Reserve, enhancing morale and mission success. Skilled in performance monitoring and cross-functional coordination, I bring a blend of hard and soft skills to drive organizational success.

Overview

8
8
years of professional experience

Work History

Package Handler

Fedex Ground
11.2019 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Followed verbal and written instructions to properly move and ship products.
  • Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Helped train new employees in safe practices and warehouse procedures.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

Service Member

Army Reserve
12.2022 - Current
  • Increased morale by fostering a supportive work environment and recognizing individual achievements.
  • Conducted detailed analyses of intelligence data, contributing to informed decision-making processes.
  • Evaluated personnel performance and provided constructive feedback for improvement purposes.
  • Assisted in the planning and execution of large-scale events, ensuring smooth operations while adhering to strict deadlines.
  • Achieved mission success, effectively coordinating resources and personnel in high-pressure situations.
  • Oversaw utilities manual records to perform stock control and accounting duties.
  • Managed weapon handling, delivery, and shipping systems.
  • Maintained required level of proficiency in use of firearms.
  • Upheld army uniform and appearance regulations for professional appearance.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Served as mentor to junior members, providing guidance on career development opportunities and professional growth.
  • Worked with army vehicles such as PLS, 5k forklift, 10k forklift, humvee, and M1087 Expando van

Crew Member

McDonald’s
10.2016 - 11.2019
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted other team members to achieve goals.

Education

High School Diploma - None

North Hagerstown Highschool
Hagerstown, MD
06.2019

Skills

  • Performance monitoring
  • Budgeting and finance
  • Cross-functional coordination
  • Manual and powered tree felling
  • Multitasking Abilities
  • Reliability
  • Team Leadership
  • Maintaining equipment
  • Physical Fitness
  • Professionalism
  • Strategic Planning
  • Physical Stamina
  • Adaptability
  • Combat weaponry
  • Military training
  • Fitness training

Timeline

Service Member

Army Reserve
12.2022 - Current

Package Handler

Fedex Ground
11.2019 - Current

Crew Member

McDonald’s
10.2016 - 11.2019

High School Diploma - None

North Hagerstown Highschool

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Tureko Pedrosa