Seasoned Business Analyst offering 3 years of tech industry success. Expert on business and systems requirements, user acceptance testing and front end production. Accomplished at leveraging past lessons to inform future decision-making.
Overview
3
3
years of professional experience
Work History
Security Services IT Business Analyst
Citi
07.2023 - Current
Perform SRE methods to automate repetitive tasks within Security Services to enhance system stability by 40%
Analyze data using Hadoop, Cloudera, and Oracle DB metrics and queries
Execute SQL queries and extract data placed into Data Lake to ensure data integrity and accuracy of client financial information to ensure production data is accurate
Managed and logged technical incidents through ServiceNow to enhance system reliability and promote visibility of investigations for clients and team performance
Collaborated with cross-functional teams on projects involving data analysis and interpretation
Support production applications through analysis of back end systems
Market Risk & Controls Business Analyst
Citi
07.2022 - 07.2023
Ran deployments from back environments into the production environment of UNO, Athena, and Olympus trading applications to ensure system reliability
Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Investigated technical requests from Citi's financial traders toidentify trading anomalies and alerts to various lines of business such as Equities, Transaction Monitoring, Rates, and Currencies
Monitored trading activities to ensure compliance with risk limits and guidelines
Supervise data pipelines in Airflow to maintain accurate and reliable information of trading applications
IT Audit Intern
Align Technology
01.2022 - 09.2022
Control tested 10 Information Technology General Controls to monitor and track approved changes within IT teams
Supported the execution of audit procedures through Excel and PowerBI utilizing PivotTables & VLOOKUP commands for identity management
Completed ad-hoc projects as assigned by senior auditors or managers
Identified and communicated audit issues, technical matters and improvement opportunities with senior associates and managers
Collaborate with team members and cross-functional stakeholders to address compliance concerns, share insights, and contribute to the continuous improvement of compliance processes
Conducted research on control testing automation opportunities to enhance system reliability and reduce testing time using AWS and Google Cloud Platforms
Education
Master of Science (M.S.): Information Technology Management (conc. Cyber Security) -
University of North Carolina at Greensboro
Greensboro, NC
12.2024
Post Baccalaureate Certificate: Cyber Security -
University of North Carolina At Greensboro
Greensboro, NC
05.2023
Bachelor of Science (B.S.): Information Systems/Supply Chain Management (conc. Cyber Security) -
University of North Carolina At Greensboro
Greensboro, NC
05.2022
Skills
Data Analytics
JavaScript
Internal Audit
Data Governance
Advance Microsoft Excel
Bash
Database Management
SQL
HTML
Beginner Python
Data Analysis
Timeline
Security Services IT Business Analyst
Citi
07.2023 - Current
Market Risk & Controls Business Analyst
Citi
07.2022 - 07.2023
IT Audit Intern
Align Technology
01.2022 - 09.2022
Master of Science (M.S.): Information Technology Management (conc. Cyber Security) -
University of North Carolina at Greensboro
Post Baccalaureate Certificate: Cyber Security -
University of North Carolina At Greensboro
Bachelor of Science (B.S.): Information Systems/Supply Chain Management (conc. Cyber Security) -