Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
Accomplishments
Certification
Work Preference
Quote
Software
Languages
Interests
Affiliations
Generic

Tuy Choeun

Highland,CA

Summary

At Kohls Distribution Center, I excelled as a Problem Solver and Loss Prevention Officer, showcasing innovative thinking and logical reasoning. I spearheaded initiatives that significantly improved problem identification and resolution processes, employing creative solutions that enhanced customer satisfaction and reduced security risks. My analytical and organizational skills led to impactful strategies, elevating operational standards.

Overview

15
15
years of professional experience

Work History

Slotting Team Lead

Kohls Distribution Center
07.2015 - Current
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.

Inventory Control Team Lead

Kohls Distribution Center
02.2015 - Current
  • Managed vendor relationships to negotiate pricing, delivery schedules, and order quantities in alignment with company objectives.
  • Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Facilitated seamless communication between various departments, promoting collaboration on inventory management initiatives.
  • Evaluated the effectiveness of existing inventory management processes and recommended improvements where necessary.

Inbound Team Lead

Kohls Distribution Center
02.2014 - Current
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Boosted customer satisfaction levels by promptly addressing concerns and providing timely solutions to issues raised.
  • Cross-trained and backed up other customer service managers.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.

Outbound Team Leader

Kohls Distribution Center
07.2010 - Current
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
  • Oversaw daily operations, ensuring efficient resource allocation for optimal workflow management within the outbound team setting.

Loss Prevention Officer

Kohls Distribution Center
06.2020 - 02.2024
  • Completed incident reports and activity logs for accurate, current records.
  • Patrolled store premises to detect and prevent shoplifting and security breaches.
  • Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
  • Conducted daily store walk-throughs to identify potential security risks.

Education

High School Diploma -

Century High School
1401 S Grand Ave. Santa Ana, CA 92705
06-1994

Skills

  • Problem Evaluation
  • Logical reasoning
  • Creative solutions
  • Innovative thinking

Self-motivated and independent

Teamwork and cooperation

Time management

Task delegation

Territory management

Punctual and reliable

Relationship building

Organization and prioritization

Timeline

Loss Prevention Officer

Kohls Distribution Center
06.2020 - 02.2024

Slotting Team Lead

Kohls Distribution Center
07.2015 - Current

Inventory Control Team Lead

Kohls Distribution Center
02.2015 - Current

Inbound Team Lead

Kohls Distribution Center
02.2014 - Current

Outbound Team Leader

Kohls Distribution Center
07.2010 - Current

High School Diploma -

Century High School

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved 99.8 % by completing physical inventory with accuracy and efficiency.
  • Collaborated with team of 12 in the development of inventory counted.
  • Collaborated with team of 6 in the development of add more sku to the building.

Certification

  • Business Education Network, (B.E.N),1994 -06
  • ROP (1994-06 )

Work Preference

Work Type

Full TimeInternship

Work Location

RemoteOn-Site

Important To Me

Career advancementPersonal development programsHealthcare benefitsWork from home optionWork-life balancePaid time offTeam Building / Company Retreats4-day work weekPaid sick leave401k matchStock Options / Equity / Profit SharingCompany Culture

Quote

Believe not because some old manuscripts are produced, believe not because it is your national belief, believe not because you have been made to believe from your childhood, but reason truth out, and after you have analyzed it, then if you find it will do good to one and all, believe it, live up to it and help others live up to it.
Buddha

Software

Manhattan

Cognos

Tranplace

Languages

English
Native or Bilingual
Cambodian
Native or Bilingual

Interests

Leadership communication

Problem solving

Project management

Affiliations

  • Leaning team

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Tuy Choeun