Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

TUYET NHI PHAM

Lynnwood

Summary

A driven and dynamic individual with a demonstrated office management and coordination history. Highly resilient, detail-oriented, analytical, and adaptable to changes and challenges with the ability to cross-functionally communicate between teams and members to achieve common goals.

Overview

10
10
years of professional experience

Work History

Early Learning Specialist and Instructor

Edmonds School District
08.2018 - Current
  • Cross-functionally communicated with 10 different classroom teachers, educational professionals, and parents, creating a cohesive environment and assisting in making informed decisions based on data, observation, and professional judgment.
  • Analyzed, managed, and input data into relevant software for 40 to 80 students, presented and used data to create individualized student and family goals during quarterly conferences.
  • Executed classroom projects through weekly planning, prioritizing tasks, coordinating bi-weekly meetings, and directing the classroom team on weekly action items.

Administrative Assistant

OK Chiropractic Clinic
04.2018 - 08.2018
  • Managed high-volume inquiries between patients, doctors, and therapists by coordinating and scheduling over 50 appointments per week.
  • Maintained confidentiality of sensitive information by adhering to HIPAA policies and implemented standardized processes by creating office and training manuals to enhance clinic efficiency.
  • Successfully streamlined communication between patients and doctors by actively listening to patient needs and accurately entering data into relevant software.

Director, Assistant Director, Lead Teacher

Northgate Early Learning Center
06.2015 - 10.2017
  • Facilitated the onboarding process and ensured the precise completion of pre-employment requirements.
  • Efficiently managed the center's waitlist, reallocated resources, and successfully increased enrollment, leading to a timely increase in revenue by 50%.
  • Successfully assessed, resolved, and controlled daily conflicts, such as staff scheduling, through creative problem-solving.
  • Tracked State requirements for over 10 staff and 40 families to ensure adherence to Washington State rules and regulations.

Education

BA of Arts - Early Childhood and Family Studies

University of Washington

Skills

  • Microsoft Office Suite, Google Workspace
  • Database management
  • Professional communication and collaboration
  • Resource allocation
  • Schedule coordination
  • Client relations

Languages

English, Vietnamese

Timeline

Early Learning Specialist and Instructor

Edmonds School District
08.2018 - Current

Administrative Assistant

OK Chiropractic Clinic
04.2018 - 08.2018

Director, Assistant Director, Lead Teacher

Northgate Early Learning Center
06.2015 - 10.2017

BA of Arts - Early Childhood and Family Studies

University of Washington

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