Twana Levease Mingo
Brooklyn,NY
Summary
Motivated professional offering an Associates Degree in Liberal Arts, and a Bachelor Degree in Interdisciplinary Business Management and Phycology. Diligent and detail worker is seeking employment where i can utilize my skills in Business Organizations; Finance, Human Relations, planning, organizing and staffing, as well as learn new protocols and procedures from your organization. Due to my work ethics i have developed, commendable customer service skills, reliability, dependability and have the unique ability to adapt to any situation.
Overview
17
17
years of professional experience
Work History
Bus Driver
Atlantic Express Transportation Corp
Brooklyn, NY
09.2003 - 09.2013
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Performed pre-trip inspections of the bus according to established procedures.
- Transported students to school in a timely manner while keeping assigned route schedule.
- Provided helpful directions and assistance to students during their ride.
- Communicated effectively with parents regarding student transportation issues.
- Reported student behavior incidents promptly to the appropriate personnel.
- Developed positive relationships with students through friendly interactions.
- Monitored student behavior on the bus and enforced rules consistently.
- Responded quickly in emergency situations by taking appropriate actions.
- Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.
- Complied with district policies and procedures concerning student discipline.
- Kept up-to-date on changes in local roads, traffic patterns, construction projects., that may affect routes or schedules.
- Demonstrated knowledge of first aid techniques in order to provide basic medical care if necessary.
- Attended staff meetings and training sessions regularly for professional development purposes.
- Used navigation equipment and two-way radio while remaining focused on safety.
- Enforced safety rules as students boarded and exited buses and crossed streets near bus stops.
School Bus Matron
Atlantic Express Transportation Corp
Brooklyn , NY
09.1996 - 08.2003
- Checked identification of all students boarding the bus prior to departure from each stop.
- Notified appropriate authorities when any suspicious activity occurred while on duty.
- Responded promptly to emergency situations while transporting students.
- Adhered to established policies and procedures related to student transportation services.
- Provided support for special education programs by assisting special needs children onto and off of the bus safely.
- Developed positive relationships with parents and guardians through effective communication about their child's riding experience.
- Managed conflicts between riders quickly and efficiently using de-escalation strategies.
- Assisted in the loading and unloading of students from school bus, ensuring safety was maintained at all times.
- Provided assistance with student behavior management while on the bus.
- Reported any incidents or accidents involving the bus or students to supervisors immediately.
- Communicated effectively with both parents and guardians and school personnel regarding student transportation needs.
- Kept personal and medical details of each student confidential by adhering to established protocols.
- Helped drivers monitor and manage student actions to maintain bus safety.
- Kept equipment in good working order with frequent inspections and minor repairs.
Education
Bachelor of Science - Interdisciplinary Business Management
Touro College
New York, NY01-2023
Associate of Arts - Liberal Arts
Touro College
New York, NY05-2010
GED -
Touro University
New York, NY05-2008
Skills
- CDL Class B PS Endorcements
- Mandated Reporter
- Problem Solver
- Excellent Written & Communication Skills
- Relationship Builder
- Punctual & Reliable
- Defensive Driving Expert
- Route Navigation
- Managing Schedules
- Documentation & Time Management
- Teamwork & Collaboration
- Attention to Detail
- Self-Motivated and Independent Worker
Accomplishments
- Appreciation for Bus Drivers Associations
References
References available upon request.
Timeline
Bus Driver
Atlantic Express Transportation Corp
09.2003 - 09.2013
School Bus Matron
Atlantic Express Transportation Corp
09.1996 - 08.2003
Bachelor of Science - Interdisciplinary Business Management
Touro College
Associate of Arts - Liberal Arts
Touro College
GED -
Touro University
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