Twanda Davis
Registered Nurse
Hemingway,SC
Summary
Dynamic healthcare professional with over 34 years of experience in hospital, home health, primary care, and community health settings. Proven expertise in nurse medical case management and clinical oversight, including supervision of a medically fragile transitional foster home and management of pediatric clients requiring specialized care. Skilled in developing training programs for families and coordinating essential services to facilitate successful discharge and reunification processes. Committed to maintaining high standards of nursing practice while fostering team collaboration to achieve optimal patient outcomes in fast-paced environments.
Overview
35
35
years of professional experience
Work History
New Jersey Nurse Auditor
United Healthcare-NJ
05.2022 - Current
- Conducted audits for accuracy and compliance with regulatory standards of CHOICE/OPTIONS COUNSELING forms prepared by MCO's case managers before they are submitted to the State of NJ MLTSS/ Medicaid offices.
- Documented audits in interoffice computer system for MCO and the state can review what needed to be revised for congruency..
- Collaborated with interdisciplinary teams to address audit findings and implement corrective actions.
Preservice Utilization RN Coordinator
United Healthcare-NJ
2020 - 2022
- Utilization management of member's needs in the community, overseeing MLTSS/Medicaid services
- Ensure continuation of care keeping member's safely remaining life within the community or nursing facility.
- Review present private duty cases in rounds with medical director for the continuation of skilled needs of pediatric member's living in the community and facilities.
- Perform calls to member's United Healthcare case managers to ensure accuracy of services provided.
SCNF MLTSS Pediatric Case Manager
United Healthcare
2018 - 2020
- Coordinated multidisciplinary care plans for pediatric patients to ensure comprehensive health management.
- Developed and maintained strong relationships with families to facilitate communication and support services.
- Assessed patient needs through detailed evaluations, identifying barriers to care and developing solutions.
- Implemented effective case management strategies that improved patient adherence to treatment plans.
Clinical Manager (Pediatrics)-FT
BAYADA Pediatrics
01.2012 - 01.2018
- Provided mentorship to junior staff, promoting a culture of continuous learning and collaboration within the team.
- Engaged with families to communicate treatment options, enhancing patient satisfaction and family involvement in care decisions.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
Clinical Nurse Coordinator/Health Case Management
UMDNJ-FXB Child Health Program
01.2009 - 01.2012
- Clinical Nurse Coordinator (CNC) of an onsite Child Health Program (CHP) nursing supervisor for health case managers in the Child Health Units (CHU) in assigned DYFS Local Offices.
- Provided direct clinical supervision/training of CHU staff, as well as oversight of day-to-day nursing clinical operations for CHU's in assigned DYFS Local Offices.
- Lead liaison to the Local Office Manager and provided nursing expertise at the office level to ensure both a smooth collaboration between the program and Child Health Welfare Program and their personnel.
- Health care planning consistent with the best interests of each child, within the scope of UMDNJ and Child Health Welfare Program policies and within the scope of nursing practice as defined by the New Jersey Board of Nursing.
- Maintained the standards of nursing practice for UMDNJ and supports the philosophy, goals and objectives of the Child Health Program.
Nurse Home Visitor (Nurse Family Partnership)
Southern New Jersey Perinatal Cooperative
01.2007 - 01.2009
- Nurse Family Partnership Program provided 1:1 supervision, mentoring and training for 1st time mothers in Camden NJ from pregnancy to 2yrs of age.
- Led workshops for new parents on infant care and breastfeeding techniques.
- Advocated for mother/baby needs within healthcare systems to ensure access to resources.
- Educated mother/baby on pregnancy wellness, nutrition, and childbirth preparation.
Pediatric Nurse Consultant
Professional Nurse Consultants, P.C.
01.2002 - 01.2007
- Educated families on pediatric health issues, treatment options, and preventive care strategies.
- Led quality improvement initiatives to enhance patient safety and satisfaction in the family's home.
- Cultivated rapport with patients and caregivers, utilizing proactive communication with parents and children.
- Liaised with social workers and other support services to provide comprehensive care and address social and emotional needs.
- Supported families during difficult situations by offering emotional support alongside clinical expertise in managing their child''s condition.
Registered Nurse- Neonatal Intensive Care & Normal Nurseries
Rancocas Valley Hospital
01.2001 - 01.2002
- Admitted critically or unstable neonates upon birth from the L&D
- Conducted comprehensive assessments, administered medications and monitored to neonates and assess their responses to ensure optimal care and safety.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on health management, medication regimens, and post-discharge instructions.
- Identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Nurse Director, Manager of Medically Fragile Transitional Foster Home
Dooley House
01.1993 - 01.2001
- Medical staff director & supervision of a medical fragile transitional foster home.
- Planned training programs and teaching for families while children in foster placement. Coordination of services for children & families prior to discharge and reunification
- Led nursing staff to improve patient care standards and ensure compliance with regulatory requirements. Did staff trainings, trainings of each child in this home, including Infant/Child CPR.
- Developed and implemented strategic initiatives to enhance operational efficiency within healthcare departments.
Registered Nurse- Infant Intensive Care Unit
Children's Hospital of Philadelphia
01.1993 - 03.1993
- Monitored infants vital signs, documenting changes in health records. Administered medications and treatments according to established protocols to critically ill neonates.
- Assisted in performing diagnostic tests, ensuring accuracy and patient comfort.
- Educated families on treatment options and post-discharge care instructions of their medically fragile infant care instructions .
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
Registered Nurse-Pediatric Home Care (part-time)
Bayada Nurses
01.1996 - 2018
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Collaborated with multidisciplinary teams to develop and implement patient care plans.
- Monitored patient vital signs, assessing changes to ensure optimal health outcomes.
- Streamlined documentation processes, improving efficiency in patient record keeping.
- Led quality improvement initiatives that enhanced patient safety and care standards.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Registered Nurse-Intermediate/Registered Nurse, NICU
University of Medicine and Dentistry Hospital
01.1990 - 01.1993
- Care of critically, mechanically ventilated and/or tracheostomy dependent infants and children in the home care and hospital settings.
- Established in neonate/infant support including assessment, regarding medications and treatment, lab work, documentation with care plan for diagnosis, and administration of treatment procedures.
- Counseling and education of the care of their infant upon admission from L/D and discharge home.
- Take stable infants to the Mother/Baby. Refer to Breast feeding team in the case of mother's inability to breast feed.
Education
Master of Science - Nursing/Healthcare Administration
University of Phoenix
Phoenix, ArizonaBachelor of Science - Nursing
The College of New Jersey (formerly Trenton State College)
Ewing Twp., NJ01.2006
Master of Science - Nursing Education
Capella University
Minneapolis, MN05-2027
Skills
- Medication and IV administration
- Direct patient care and assessments
- ICD-10 and MCG experience
- Utilization management
- Record review/auditing
- Microsoft/Excel/Computer Literacy
- Home care for pediatrics
- Care of Neonates/Critically ill children
- Nursing management, supervision and training/education of staff
- Telehealth experience
- Care plans development and implementation
- Wound care
Affiliations
Member of Delta Sigma Theta
Member of Forward City Church
Timeline
New Jersey Nurse Auditor
United Healthcare-NJ
05.2022 - Current
Clinical Manager (Pediatrics)-FT
BAYADA Pediatrics
01.2012 - 01.2018
Clinical Nurse Coordinator/Health Case Management
UMDNJ-FXB Child Health Program
01.2009 - 01.2012
Nurse Home Visitor (Nurse Family Partnership)
Southern New Jersey Perinatal Cooperative
01.2007 - 01.2009
Pediatric Nurse Consultant
Professional Nurse Consultants, P.C.
01.2002 - 01.2007
Registered Nurse- Neonatal Intensive Care & Normal Nurseries
Rancocas Valley Hospital
01.2001 - 01.2002
Registered Nurse-Pediatric Home Care (part-time)
Bayada Nurses
01.1996 - 2018
Registered Nurse- Infant Intensive Care Unit
Children's Hospital of Philadelphia
01.1993 - 03.1993
Nurse Director, Manager of Medically Fragile Transitional Foster Home
Dooley House
01.1993 - 01.2001
Registered Nurse-Intermediate/Registered Nurse, NICU
University of Medicine and Dentistry Hospital
01.1990 - 01.1993
Bachelor of Science - Nursing
The College of New Jersey (formerly Trenton State College)
Preservice Utilization RN Coordinator
United Healthcare-NJ
2020 - 2022
SCNF MLTSS Pediatric Case Manager
United Healthcare
2018 - 2020
Master of Science - Nursing/Healthcare Administration
University of Phoenix
Master of Science - Nursing Education
Capella University