Twanda English
Philadelphia
Summary
Compassionate Direct Care Worker with expertise in personal care, health monitoring, and safety assessment. Proven ability to build trusting relationships and promote client independence.
Overview
9
9
years of professional experience
Work History
Direct Care Worker
Aveanna
Bala
02.2024 - Current
- Provided personal care and support to individuals with diverse needs.
- Monitored client health and reported changes to healthcare professionals.
- Established trusting relationships to enhance client comfort and safety.
- Maintained accurate documentation of client progress and care provided.
- Communicated effectively with families regarding client wellbeing and needs.
- Built relationships with residents to improve happiness and emotional well-being.
- Enabled independence by teaching self-care skills including dressing, hygiene, and housekeeping tasks.
- Responded promptly to emergency situations using sound judgment techniques.
Cashier
ShopRite
Philadelphia
11.2019 - 09.2022
- Processed customer transactions accurately and efficiently, contributing to a positive shopping experience during high-volume periods.
- Assisted customers with product inquiries and provided exceptional service.
- Collaborated with team members to enhance store operations and improve customer service during peak hours.
- Handled cash, credit, and digital payments using point-of-sale systems.
- Bagged groceries carefully while promoting reusable options to customers.
- Operated cash register with precision, handling various payment methods to streamline checkout process.
Home Health Aide
Haskin House Assistant Living
Secane
02.2017 - 02.2019
- Delivered personal care and assistance with daily living activities to improve residents' quality of life.
- Ensured clean and safe environment for residents, promoting health and well-being.
- Assisted residents with mobility and transportation needs within the community.
- Monitored and documented changes in residents' health and behavior.
- Coordinated recreational activities to foster social engagement and enhance residents' overall happiness.
- Changed bed linens and maintained a clean living environment for the client's safety.
CNA
Saint John Neumann Center
Philadelphia
01.2017 - 06.2017
- Delivered compassionate care to residents, addressing diverse needs and conditions to enhance their quality of life.
- Supported residents with daily living activities, including bathing, dressing, and grooming, to promote independence and dignity.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient observations and care provided in electronic records system.
- Documented patient care services by charting in designated areas.
- Ensured clean, safe environment for patients by strictly following infection control policies and procedures.
Education
GED -
William Penn High School
Philadelphia, PA09-1989
Skills
- Personal care
- Health monitoring
- Care coordination
- Safety assessment
- Client relations
- Document management
Timeline
Direct Care Worker
Aveanna
02.2024 - Current
Cashier
ShopRite
11.2019 - 09.2022
Home Health Aide
Haskin House Assistant Living
02.2017 - 02.2019
CNA
Saint John Neumann Center
01.2017 - 06.2017
GED -
William Penn High School