Twanecia Kinsey
Atlanta,USA
Summary
Motivated and results-driven professional with a proven track record in achieving business objectives. Possesses strong leadership and communication skills, collaborating effectively with cross-functional teams to drive successful project outcomes. Demonstrates keen attention to detail and a strategic mindset, consistently delivering high-quality work within tight deadlines. Adept at problem-solving and adapting to new challenges, with a strong ability to prioritize and multitask in fast-paced environments.
Overview
4
4
years of professional experience
Work History
After School Teacher
Victory little scholars Daycare
College Park, GA
03.2022 - 12.2022
- Observed and monitored children's play activities to promote healthy, safe environment.
- Organized and supervised games and Type recreational activities to promote physical, mental and social development in children.
- Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
- Developed after-school enrichment programs to boost student engagement.
Amazon Fulfillment Associate
Amazon.com
Union City, GA
10.2021 - 08.2022
- Managed customer returns with accuracy.
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Online Grocery Pickup
Walmart
College Park, GA
08.2020 - 10.2021
- Thrived in high-pressure settings.
- Collaborated with team members to ensure smooth daily operations.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Front Desk Clerk
Quality Inn and Suites
Union City, GA
04.2019 - 04.2020
- Checking Guest In
- Filing paperwork
- Answering the phone
- Helping guest with whatever needs
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
- Collected room deposits, fees, and payments.
- Collaborated with housekeeping staff to ensure room availability and cleanliness for incoming guests.
Education
High school diploma - undefined
Banneker High School
Atlanta, GA05.2020
Skills
- Classroom management
- Physical education
- Child development
- Project-based learning
- Standards compliance
- Problem-solving
- Team collaboration
- Time management
- Attention to detail
Timeline
After School Teacher
Victory little scholars Daycare
03.2022 - 12.2022
Amazon Fulfillment Associate
Amazon.com
10.2021 - 08.2022
Online Grocery Pickup
Walmart
08.2020 - 10.2021
Front Desk Clerk
Quality Inn and Suites
04.2019 - 04.2020
High school diploma - undefined
Banneker High School