Twila Webster
Montgomery,AL
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of effective production writing, planning and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Child Nutrition Director
Resurrection Catholic School
06.2019 - Current
- Inspected meals served for conformance to prescribed diets, palatability and appearance.
- Generated menus for 100 children based on preferences, wellness goals and dietary needs.
- Performed height and weight measurements to obtain medical data needed to assess nutrition risk.
- Certified to work and maintain United State Department of Agriculture (USDA) Food Nutrition Programs through State of Alabama Department of Education Child Nutrition Programs.
- Relayed order information to kitchen area and assisted other workers in preparing foods according to recipes.
- Replenished supplies such as napkins and condiments
- Used updated software to create, update and maintain documentation and reports.
- Generated menus for 100 children based on preferences, wellness goals and dietary needs.
- Generated menus for 100 children based on preferences, wellness goals and dietary needs.
- Used updated software to create, and maintain documentation and reports.
Direct Care Counselor
Magnolia Woods Therapeutic Center- (Part-Time)
08.2017 - 06.2019
- Assisted clients with personal care tasks, ensuring their comfort and maintaining their dignity.
- Developed strong rapport with clients, fostering trust and promoting effective communication for better understanding of their needs.
- Arranged and helped with medications according to established schedule.
- Coordinated discharge planning efforts with relevant stakeholders to ensure seamless transitions back into the community following program completion.
- Collaborated with interdisciplinary team members to create comprehensive care plans that addressed clients'' unique challenges and goals.
- Increased client engagement by consistently offering opportunities for recreation, skill-building activities, and social interaction within the facility or community setting.
- Managed schedules and transported individuals to doctor appointment and activities.
- Assisted in training new direct care staff members, sharing knowledge and experience to ensure consistent quality of care throughout the organization.
Administrative Assistant
MARC
10.2000 - 06.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Coordinated and maintained the Adult Food Program through the State of Alabama Child and Adult Food Program.
Education
Some College (No Degree) - Business Management
Ashford Global University
Chandler, AZHigh School Diploma -
Saint Jude Educational Institute
Montgomery, Alabama05.1983
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Team Management
- Staff Management
- Project Coordination
- Creativity and Innovation
Accomplishments
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved issues which led to results.
Certification
- Certified Child Nutrition Director, USDA Food Programs.
- Food Safety Certification Manager Training - Currently Certified.
Additional Information
Effective communication skills
Strong Interpersonal skills.
Computer skills.
Strong customer service skills.
Leadership skills.
Management skills.
Problem solving skills.
Decision making skills.
Creativity skills.
Timeline
Child Nutrition Director
Resurrection Catholic School
06.2019 - Current
Direct Care Counselor
Magnolia Woods Therapeutic Center- (Part-Time)
08.2017 - 06.2019
Administrative Assistant
MARC
10.2000 - 06.2019
Some College (No Degree) - Business Management
Ashford Global University
High School Diploma -
Saint Jude Educational Institute
- Certified Child Nutrition Director, USDA Food Programs.
- Food Safety Certification Manager Training - Currently Certified.
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