Jasmine Cole

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
• Seated patrons based on guest preferences and seating availability.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
• Answered 5-10 phone calls per shift to take orders, give information and document reservations.
• Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
• Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.

Followed all relevant traffic laws and safety regulations.

• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
• Maintained clean and organized vehicle, enhancing professional image of company.
• Obtained up to 6-8 signatures varying from customers upon delivery of goods.
• Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
• Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
• Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.

• Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards
• Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
• Checked for outdated and overripe grocery items and removed from inventory.
• Received and unloaded new items upon delivery and checked products for damage and order accuracy.
• Assisted customers with price checking fruits and vegetables and finding requested items in department.
• Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
• Trained up to 2-3 new employees to provide knowledge of proper produce handling and rotation procedures.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Increased sales of seasonal items by creating attractive displays that highlighted quality and variety.
• Pleasantly greeted customers and provided prompt and courteous service.
• Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
• Kept tidy and organized area to comply with cleanliness standards.

• Developed strong relationships with clients, leading to increased repeat business and referrals.
• Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
• Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
• Monitored current trends to understand fashions and better serve customer needs.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Collaborated with up to 6 fellow stylists to create visually appealing store displays that attracted customers and showcased merchandise effectively.
• Participated in team meetings and staff training sessions.
• Trimmed, cut, and shaped hair and hairpieces based on customer preference.
• Resolved guest complaints about service or style.
• Organized sales area and work station to showcase products and boost sales.
• Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.