Twinkle Kurian
Thodupuzha
Summary
To enrich my prospective organization and myself by constantly taking on new challenges, learning new skills, upgrading them and applying them on job.
Overview
14
14
years of professional experience
2
2
Languages
Work History
Branch Manager
Muthoot Fincorp Ltd
10.2017 - Current
- Company Overview: an NBFC having more than 3600 branches in India
- Regional office Branch with one of the largest customer portfolio branches in the region.
- Serving customer for all their Financial Needs
- Arrange and co ordinate every activity initiated by the organization in branch
- Proper reporting and MIS preparation.
- Business Development (creating new customers and retain old customers)
- Ensure customer satisfaction in every service provided by the branches.
- Lead a team and Support branch staff to make contributions in sales.
- Implement strategies in order to improve sales through marketing.
- Products like Gold loan, Business loans, Auto loans, SME loans, MTSS, Forex,Insurances etc.
Customer Support Executive
Muthoot Fincorp Ltd
02.2012 - 10.2017
- Company Overview: an NBFC having more than 3600 branches in India
- Customer service focused and selling financial products
- Responsible for operations, sales, marketing and recovery.
- Arrange and co ordinate Marketing activities initiated by the organization in branch level.
- Take role as Cashier, Gold Appraiser and Systems whenever needed.
- Support branch for achieving targets in revenue basis.
- Ensure customer satisfaction in every service provided by the branches.
- Products like Gold loan, Business loans, Auto loans, SME loans, MTSS, Forex,Insurances etc.
- Pledge Appraisals and ensure Operational Efficiency
Education
Bcom Cooperation -
M G University
01.2011
Skills
- Ability, Interest and willingness to learn
- Excellent Communication Skill
- Adaptability to Change
- Ability to focus task oriented works
- Great team worker, diligent and honest
- Ability to download strategies properly to a team and make them efficient to achieve mission and vision of the organization
Disclaimer
I hereby declare that the above information given by me is true to the best of my knowledge and belief. I assure you that I will be a successfully person in your concern by fulfilling my duties and responsibilities. Date: 2024-04-02 Place: Thodupuzha Twinkle Kurian
Personal Information’s
- Name: Twinkle Kurian
- Relationship Status: Married
- Sex: FEMALE
- Religion: CHRISTIAN- RC
Timeline
Branch Manager
Muthoot Fincorp Ltd
10.2017 - Current
Customer Support Executive
Muthoot Fincorp Ltd
02.2012 - 10.2017
Bcom Cooperation -
M G University
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