Summary
Overview
Work History
Education
Skills
Timeline
Generic

Twinkle Occeues

Pembroke Pines,FL

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

4
4
years of professional experience

Work History

Reception Assistant

Daysinn Front Desk
Miami Springs, FL
05.2024 - Current
  • Processed incoming mail on a daily basis by sorting, distributing or forwarding it as necessary.
  • Monitored office supplies inventory and placed orders when necessary.
  • Greeted and welcomed guest, clients, and customers in a friendly and professional manner.
  • Professionally handling incoming requests from customers by making sure their problems and issue are resolve.
  • Very oriented and following procedures.
  • working at a fast past/ ability to multitask

Breakthru Beverage

Distributor,inc opportunities
Miami, FL
01.2023 - 12.2024
  • Collaborated with colleagues on new strategies for optimizing efficiency of distribution processes.
  • Organized storage areas for beverages and related supplies according to industry standards.
  • Monitored stock levels to ensure adequate supply of beverages available for distribution at all times.
  • working on a fast past/time frame.
  • Maintained up-to-date records of beverage inventory, sales, and deliveries when making sure, everything is up to date.

Lead Customer Service Representative

Wawa
, FL
04.2021 - 02.2024
  • Provided guidance and support to customer service representatives.
  • Maintained up-to-date knowledge of company products and services.
  • Tracked customer issues and worked closely with relevant teams to resolve them quickly without a manger being present.
  • Monitored team performance metrics and identified areas for improvement.
  • cash handling,/ maintains the safe.
  • Conducted regular staff training sessions on customer service techniques. on coming team members.

Education

High School Diploma -

Homestead Senior High School
Homestead, FL
06-2005

Some College (No Degree) - Full Specialist

Kaizen Beauty Academy
Hollywood, FL

Skills

  • Reception Area Maintenance
  • Mail handling
  • Scheduling appointments
  • Mail distribution
  • multitasking
  • Good Manners
  • Ability to motivate staff
  • communication skills

Timeline

Reception Assistant

Daysinn Front Desk
05.2024 - Current

Breakthru Beverage

Distributor,inc opportunities
01.2023 - 12.2024

Lead Customer Service Representative

Wawa
04.2021 - 02.2024

High School Diploma -

Homestead Senior High School

Some College (No Degree) - Full Specialist

Kaizen Beauty Academy

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Twinkle Occeues