TWYLA HENRY
Forest Park,GA
Summary
Motivated banking professional possessing strong commitment to quality customer service coupled with superb communication skills. Builds customer loyalty by effectively resolving problems and quickly processing transactions.
Overview
28
28
years of professional experience
Work History
LEAD
IMPACT WORKFORCE SOLUTIONS
Fairburn, GA
06.2021 - 08.2024
- Leading a team of 9 or more Assemblers
- Making sure all audits on the line has been followed per customers request.
- Making sure all SSCC# are closed
- Making sure the Assembly line is set with the right Assemblers to get the job done
Cash Management Service Teller
Loomis Armored US
ATLANTA, Georgia
02.2019 - 04.2024
- Ensured accurate processing of large volumes of transactions quickly.
- Balanced daily transactions using automated teller machines.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
Tech 2
IMPACT WORKFORCE SOLUTIONS
Fairburn, Georgia
07.2018 - 06.2021
- Assisting the Lead with the assembly line and making sure i fell in when assemblers need to be excused from the line
- Fell in on the line if we are short staffed
Line Assembler
IMPACT WORKFORCE SOLUTIONS
Lithia Springs, Georgia
05.2015 - 07.2018
- Placing rubber bumpers on the bottom of a sheet metal tray
- Installing Motherboard, CPU, BIO'S and memory
- Install hard drive carrier and power cables
Quality Assurance
Stien Mart
Lithia Springs, Georgia
07.2014 - 05.2015
- Scanned license plates on the shipping cartons
- Scanned all items in shipping carton and printing new price tags to be placed on the merchandise
- Reboxed merchandise to be shipped out
Biscuit Maker
Bojangles' Famous Chicken 'n Biscuits
College Park, GA
12.2014 - 04.2015
- Ensured compliance with all applicable regulations related to food safety standards.
- Placed unbaked biscuits in pans and baked them in ovens set at specified temperatures for designated lengths of time.
- Rolled out dough on a floured board and cut into desired shapes with biscuit cutters.
- Cleaned production equipment, utensils, work areas, and other surfaces between batches.
- Stored ingredients properly according to health department guidelines.
Transaction Processing Associate
Xerox Company
Stockbridge, GA
01.2011 - 02.2013
- Manually prepared Sun Trust customer deposits to be processed for Image capture
- Manually keyed all account number's, location number's, transaction codes and amounts that were not captured by the Imaging scanner.
Lead Associate
Bank of America
College Park, Georgia
04.1996 - 08.2009
- Assisting Vault tellers with out-of-balance Customer Deposits.
- Returned all deposits to non-Bank of America customers.
- Over ride limit of $500,000.00
- Processed customer deposits from banking centers' night drop and commercial customer.
- 100% in Balance at all times
Education
High School Diploma -
DM THERRELL HIGH
Atlanta, CA06-1988
Photography
Clayton State University
Morrow, GASkills
- Time Management
- People Oriented
- Positive Person
- Detail Oriented
- Hard Worker
Accomplishments
- Earned WOW pin for outstanding customer service
Timeline
LEAD
IMPACT WORKFORCE SOLUTIONS
06.2021 - 08.2024
Cash Management Service Teller
Loomis Armored US
02.2019 - 04.2024
Tech 2
IMPACT WORKFORCE SOLUTIONS
07.2018 - 06.2021
Line Assembler
IMPACT WORKFORCE SOLUTIONS
05.2015 - 07.2018
Biscuit Maker
Bojangles' Famous Chicken 'n Biscuits
12.2014 - 04.2015
Quality Assurance
Stien Mart
07.2014 - 05.2015
Transaction Processing Associate
Xerox Company
01.2011 - 02.2013
Lead Associate
Bank of America
04.1996 - 08.2009
High School Diploma -
DM THERRELL HIGH
Photography
Clayton State University
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