TY-ANTHONY LANGSTON

• Provided customer service in a busy retail environment while handling customer orders and requests.
• Followed food safety, sanitation, and company procedures consistently.
• Assisted with inventory organization and product tracking.
• Maintained accuracy and attention to detail while working under time constraints.
• Worked as part of a team to complete daily responsibilities efficiently.

• Manage daily facility operations, including customer accounts, lease agreements, payments, and account records.
• Process customer payments accurately and maintain organized account information.
• Handle sensitive customer and account information with professionalism and discretion.
• Assist customers with account questions, payments, access issues, and other service needs.
• Resolve customer concerns by identifying the issue and finding appropriate solutions.
• Follow company procedures for facility access, account management, and security.
• Work independently while remaining accountable for daily operations and customer service.
• Manage multiple responsibilities while maintaining accuracy and attention to detail.

• Provided friendly and professional customer service while assisting guests with purchases, reservations, and questions.
• Operated POS systems and processed customer transactions accurately.
• Assisted customers with scheduling and account-related questions using digital systems.
• Maintained accurate inventory records and organized merchandise.
• Worked independent shifts while remaining responsible for daily operations and customer needs.
• Communicated with coworkers to keep daily operations organized and running smoothly.
• Adapted to busy periods and changing customer needs while maintaining a positive attitude.

Currently completing prerequisite coursework through Sophia Learning with plans to pursue a Bachelor's degree in Information Technology at Western Governors University.