Summary
Overview
Work History
Education
Skills
Timeline
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Ty Clakley

Chadron,NE

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Overview

2
2
years of professional experience

Work History

Laboror

PeopleReady
Rapid City, SD
07.2021 - 02.2022
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Performed general housekeeping and cleaning tasks.

Cook/Coffee Barista

Just Love Coffee
Chadron , NE
06.2021 - 07.2021
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
  • Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
  • Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
  • Handled OLTP systems, payment processing, cash change and issuing of receipt.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Line Cook/server

Maxs Thunder Road
Grand Island, NE
08.2020 - 05.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Answered customers' questions, recommended items and recorded order information.
  • Asked customers for feedback, solved problems, provided additional items and [Action] throughout meal.

Sandwich Artist

SUBWAY®Restaurants
Aurora, NE
06.2020 - 08.2020
  • Greeted guests, promoted specials and took orders.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Shared information with customers about menu items, preparation methods and ingredients.

Education

High School Diploma -

Kountze High School
Kountze, TX
05.2020

Skills

  • Project Management
  • Safety-First Mentality
  • Verbal Communication
  • Punctual and Dependable
  • Upbeat and Positive Personality
  • Calm and Professional Under Pressure
  • Verbal and Written Communication
  • Building Customer Trust and Loyalty

Timeline

Laboror

PeopleReady
07.2021 - 02.2022

Cook/Coffee Barista

Just Love Coffee
06.2021 - 07.2021

Line Cook/server

Maxs Thunder Road
08.2020 - 05.2021

Sandwich Artist

SUBWAY®Restaurants
06.2020 - 08.2020

High School Diploma -

Kountze High School

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Ty Clakley