Ty Collard
Mobile
Summary
Director of Operations with 10+ years of leadership experience in national staffing and workforce solutions, specializing in skilled trades for the maritime and industrial markets. Proven track record of leading multi-branch operations generating $45M+ in annual revenue and supporting a workforce of 500+ employees. Expert in scaling operations, optimizing recruitment performance, and driving profitability through data-driven strategies. Strong background in P&L management, workforce planning, and enterprise client relationship development.
Overview
16
16
years of professional experience
Work History
Director of Operations
Craft and Technical Solutions, LLC
Mobile, AL
10.2024 - Current
- Lead multi-branch operations supporting a workforce of 500+ employees across national accounts
- Oversee full P&L responsibility for operations exceeding $40M in annual revenue
- Develop and execute operational strategies aligned with company growth objectives and client demand
- Manage and mentor leadership teams including branch managers, recruiters, and support staff
- Drive workforce planning initiatives to meet fluctuating labor demands across multiple markets
- Strengthen relationships with key clients, negotiating service agreements and ensuring high-quality delivery
- Implement KPIs and performance metrics to monitor productivity, fill rates, and operational efficiency
- Design and deploy training programs to improve recruiter performance and team effectiveness
- Lead cross-functional initiatives to improve processes, reduce inefficiencies, and increase profitability
Continuous Improvement Manager
Craft and Technical Solutions, LLC
Mobile, AL
08.2023 - 10.2024
- Led company-wide process improvement initiatives to enhance operational efficiency and service delivery
- Conducted root cause analysis to identify gaps and implement corrective actions across departments
- Developed standardized processes and best practices for recruiting and operations teams
- Established KPIs and reporting structures to measure performance and drive accountability
- Collaborated with leadership to align operational improvements with strategic business goals
Recruiting Manager
Craft and Technical Solutions, LLC
Pascagoula, MS
01.2020 - 07.2023
- Managed full-cycle recruitment operations for high-volume skilled labor staffing across multiple clients
- Led recruiting teams responsible for sourcing, screening, and onboarding qualified candidates
- Developed recruiting strategies that improved fill rates and reduced time-to-fill for critical roles
- Maintained strong relationships with hiring managers and clients to align workforce needs
- Oversaw candidate pipelines, workforce planning, and onboarding processes
Environmental Safety & Health
IMIA, LLC
Bremerton, WA
01.2019 - 12.2019
- Conducted safety audits and ensured compliance with OSHA and regulatory standards
- Investigated incidents and implemented corrective actions to improve workplace safety
- Delivered safety training programs and monitored adherence to safety protocols
Branch Manager
NSC Technologies, LLC
Mobile, AL
09.2016 - 12.2019
- Directed full branch operations including recruiting, sales, HR, and client management
- Managed P&L performance and contributed to revenue growth through new business development
- Built and maintained strong client relationships across maritime and industrial sectors
- Developed operational strategies to improve efficiency and meet performance targets
Project Manager
Ameri-Force, Craft Services, Inc.
Mobile, AL
06.2013 - 09.2016
- Managed large-scale staffing projects for key client accounts including Austal USA
- Oversaw recruiting teams supporting national workforce deployment of skilled labor
- Developed and implemented programs to improve operational performance and client satisfaction
- Maintained responsibility for sales, operations, and client relationship management
Operations Manager
Flexicrew Staffing, Inc.
Theodore, AL
12.2011 - 05.2013
- Oversaw daily staffing operations ensuring timely placement of qualified candidates
- Developed recruiting strategies and operational procedures to improve service delivery
- Built strong client relationships and ensured high levels of customer satisfaction
Office Manager
Maxum Industries, LLC
Mobile, AL
06.2010 - 11.2011
- Managed recruiting, onboarding, and administrative operations for staffing services
- Developed internal testing and screening processes for skilled labor positions
- Supported business development through client engagement and service delivery
Education
Business Studies
Collin County Community College
Plano, TXSkills
- Multi-Branch Operations Leadership
- P&L Management ($40M Revenue Oversight)
- Workforce Scaling & Deployment Strategy
- Talent Acquisition Strategy (High-Volume & Skilled Trades)
- KPI Development & Performance Analytics
- Process Optimization & Continuous Improvement
- Client Relationship Management (Enterprise Accounts)
- Team Leadership, Coaching & Development
- Compliance, Safety & Quality Assurance
KEY ACHIEVEMENTS
- Directed operations supporting 500+ employees across multiple regions, driving $40M+ in annual revenue
- Scaled recruiting and operational teams to support rapid workforce growth in high-demand markets
- Improved operational efficiency through process optimization and training initiatives, reducing time-to-fill and increasing productivity
- Strengthened client partnerships across major shipbuilding and industrial organizations, increasing retention and repeat business
- Implemented performance tracking systems to improve accountability and drive measurable results across teams
ADDITIONAL INFORMATION
- Industry Focus: Maritime, Shipbuilding, Industrial Staffing
- Systems: Applicant Tracking Systems (ATS), Workforce Management Tools
- Leadership Style: Results-driven, data-focused, team-oriented
Timeline
Director of Operations
Craft and Technical Solutions, LLC
10.2024 - Current
Continuous Improvement Manager
Craft and Technical Solutions, LLC
08.2023 - 10.2024
Recruiting Manager
Craft and Technical Solutions, LLC
01.2020 - 07.2023
Environmental Safety & Health
IMIA, LLC
01.2019 - 12.2019
Branch Manager
NSC Technologies, LLC
09.2016 - 12.2019
Project Manager
Ameri-Force, Craft Services, Inc.
06.2013 - 09.2016
Operations Manager
Flexicrew Staffing, Inc.
12.2011 - 05.2013
Office Manager
Maxum Industries, LLC
06.2010 - 11.2011
Business Studies
Collin County Community College